New Business Development/Sales at Fidelity Services Group

The incumbent’s role would be to design, cost, propose and present complex integrated security solutions to both existing and new clients which represents the full spectrum of not only the Commercial offering but also the Group’s offering.

Essential Duties & Key Performance Responsibilities: (Not totally inclusive)

• Accountability for client growth and proactively increasing turnover through own existing client base as well as new clients.
• Ensure Revenue targets are met by achieving planned sales goals. Targets may vary as per business requirement and at management discretion.
• Securing profitable new business.
• Attending to potential clients in different areas of responsibility
• Addressing and resolving client's queries promptly and satisfactorily.
• Physically conducting site surveys for all security requirements
• Personally, designing and costing the complete solution offering
• Preparing and presenting complex proposals.
• Ensuring that quotations are submitted timeously to clients.
• Building and maintaining professional relationships with clients
• Planning, budgeting, co-ordinating and attending to client's requirements.
• Assisting with marketing related issues.
• Compiling and submitting weekly and monthly management reports.
• Acquiring thorough in-depth trade and competitor knowledge
• To ensure that all contracts and quotations are completed accurately and in full, with necessary drawings and or technical addendum’s to be attached
• Ensure timeous submission of all paperwork to ensure enough time allowed to source any non-standard stock items.
• Ensure only approved equipment in accordance with company policies are sold
• Identify and develop sales opportunities, incorporating extensive cold calling activities, in order to maximise growth within a specific market
• Securing profitable new business through cold calling and other appropriate means.
• Attending to potential clients in different areas of responsibility.
• Addressing and resolving client’s queries promptly and satisfactorily.
• Physically conducting site surveys for security requirements and preparing proposals.
• Ensuring that quotations are submitted timeously to clients.
• Building and maintaining professional relationships with clients.
• Planning, budgeting, co-ordinating and attending client’s needs.
• Assisting with marketing related issues for the area.
• Compiling and submitting weekly and monthly management reports.

Minimum Requirements:

• Post Matric qualification or equivalent
• Senior Sales experience in security industry essential
• At least 5 years’ experience in sales in a similar position.
• Sales diploma or equivalent qualifications.
• Must be professional and well presented at all times.
• Capable to work under pressure and for extended hours, if required.
• Full competence in the use and application of the Ms Office suite programs.
• Must be prepared to travel and own transport essential.
• Previous experience in the security industry would be a distinct advantage
• Computer Literate (MS Office, advanced Excel, PowerPoint)
• Valid driver’s license
• Reliable car
• PSIRA grading for position – Grade A (Company Requirement)

Behavioural /  Core Competencies:

• Excellent verbal & written communication skills
• Excellent Customer focus & service skills
• Computer literate
• Excellent telephone skills
• Adaptability
• Motivation
• Negotiation
• Persuasiveness
• Presentation skills
• Resilience
• High level of Integrity
• Entrepreneurial spirit
• Innovative
• Creativity
• Goal setting
• Driving for results
• Self-development
• Teamwork

Other personality attributes:

• Ability to work under pressure
• Pro-active and innovative
• Ability to work independently
• Good planning and organisational skills