Nike Durban - Senior Supervisor, Stores at Nike

As an Assistant Head Coach you are:

• Cooperating with the Head Coach to create a unique shopping experience and deliver service excellence to our consumers
• Coordinating, supporting and supervising a diverse team and ensuring an excellent work atmosphere (e.g. recruitment, development, performance management, staffing)
• Implementing operational excellent processes and tools to reach sales targets, optimize services and improve the consumer satisfaction as well as to increase efficiency and productivity
• Overseeing various departments such as Commercial, Athlete and/or Consumer Experience
• Supporting Head Coach in implementing NIKE’s strategy in your store (e.g. sustainability, membership, digital services)
• Providing reports about store activities, local marketplace and consumer insights
• Ensuring that the store complies with all NIKE standards and guidelines
• Cooperating with your business partners across stores and HQ

What you get: 

• Attractive salary that evolves with the market and experience 
• Opportunity on receiving monthly bonus payments  
• Attractive online and in-store employee discounts 
• Attractive Benefits Package, Pension & Share scheme 
• Exciting development and career opportunities 
• Regular training on leadership, sales and products 
• A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I) 
• Staff dress to represent NIKE and foster our team spirit 
• Access to sports activities 
• Opportunities to participate in unique NIKE moments 

What you bring: 

• A passion for NIKE and/or love of sport 
• Some experience in retail and/or leadership positions  
• Very good command of English language (written  and spoken) 
• Experience and competency in serving exceptional consumer service 
• Ability to coach and develop a strong team  
• Strong focus on communication 
• Flexibility to work in shifts and on weekends 

Qualifications

Requirements for the position include:

• Extensive retail experience including experience in management 
• Enthusiasm and passion about sports and / or sports fashion
• Availability to work evenings and weekends