Non-Conformity Cell Quality Technician at Alstom

THE PURPOSE OF THE NON-CONFORMITY CELL QUALITY TECHNICIAN ROLE IS TO:

• Drive/lead the process of non-conformities on purchased parts (co-parts, suppliers, free parts, customers, sub-contractors) from the defect characterization on production area, re-feeding to the line, containment and closure of curative actions.

THE MAIN RESPONSIBILITY WILL BE:

• Characterize the defect on purchased parts (5W2H) and write the relevant reports (NCR : Non conformity reports) with the objective to limit production disturbances.
• Secure the production line ensuring that no other defective part is available with a clear mapping (physical identification and parts in restricted area)
• Organize the re-feeding to the line with new conform parts within the takt-time of the line (if part is available in stocks)
• Organize the first level of containment with management of control and sorting activities (internal, and coordination for supplier)
• Block (or ask to block) stock for non-conform parts
• Ask for new control key in ERP for incoming inspection for upcoming deliveries and provide inspection criteria
• Create Non-conformity reports in ERP and SQP (Supplier Quality Portal)
• Notify NCr to supplier via Supplier Quality Portal tool (NCR module) for NCr with supplier or expertise liability
• Manage relevant supplier rework activities
• Participate to daily and weekly meetings with various stakeholders

Relevant Quality KPI of NCr cell :

• Number of opened and closed non -conformities
• Re-feeding lead time (time between declaration of defect and availability of replacement part on the line)
• Status of containment (WIP and warehouse)
• Leadtime of notification to suppliers
• Leadtime of supplier Containment
• Blocked stock value
• % of NCR liability change
• Number of non-conformities under expertise
• Average time spent in restricted area
• Overall non-conformity process time

EHS :

• Ensure the application of safety guidelines and proper use of manufacturing equipment
• Enforce the application of prevention plans
• Take all required actions when confronted with any hazard
• Report all deviation on the production line or in the warehouse
• Organize problem solving within the department

The preferred candidate will meet the following requirements: 

• Diploma/Degree for Quality/Engineering Technician with 2 years rail experience.
• Strong Problem-Solving Technics
• Experience within Quality or Production
• Knowledge of Alstom tools (SQP, SAP (GSI), Supplier Quality)
• Able to read and understand the drawing
• Special Processes (Welding, Gluing, Wiring; Crimping / Riveting ) advantageous
• Basic understanding of Supply Chain and Quality background. Reading drawings, inspection - preferable

The ideal candidate will have the following competencies

• Reactivity, Resilience, Rigor
• Good Communication skills
• Collaboration & team spirit
• Railway products knowledge
• Able to read drawings
• Knowledge for norms
• Knowledge and use of Problem-solving methodology and tools
• Agile, inclusive and responsible mindset
• Strong sense of work ethic
• Driven, with a "CAN DO ATTITUDE"
• Prior exposure to high pressured results driven environments
• Keen mind to deal with unexpected challenges
• Solution orientated
• Passionate