Non-Motor Digital Assessor at Old Mutual South Africa

The role is contained within the short-term insurance industry, in the non-motor claims department. The applicant will be required to manage, digitally assess, validate, quantify and process claims in a customer centric environment. The role is shaped around offering exceptional customer service, in parallel to negotiating fair and accurate claim settlements. Knowledge in building, construction and/or a civil engineering background is imperative to the success of the role.

Responsibilities

• Adherence to the Claims standard operating procedures, Completion of a Digital Assessors report, where necessary, Determine quantum and merit on claims, Digitally Assess claims, make recommendations, and discuss same with clients / brokers, Engaging with clients and brokers, Liaising with various role players in the life cycle of a claim i.e. Field Assessor, Quantity Surveyor, Suppliers, Project Manager, etc., Processing claims until finalization

Skills And Experience

• 2-3 years experience in a similar role, 2 - 3 years experience in the Insurance industry.

Education

• Higher Certificate: Building Societies Institute Of South Africa (Historical Qualification), Higher Certificate: Civil Engineering, Higher Certificate: Construction Management, Higher Certificate in Short Term Insurance