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  • Posted: Jul 17, 2023
    Deadline: Not specified
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  • Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...

     

    Officer, Customer Liaison (Level 1) - Kwamhlanga

    JOB DESCRIPTION

    • To provide a proficient reception function in support of the Branch team. To identify the customer's needs, record, monitor and facilitate the intermediate between the customer and the sales consultant team and to maintain a high level of integrity and ethical standards.

    QUALIFICATIONS

    Minimum Qualifications

    • National Certificate in Banking (NQF5 FAIS recognised qualification)

    Experience Required

    • Sales and Service
    • 1-2 years Branch banking experience, exposure to enquiries and query management.

    ADDITIONAL INFORMATION

    Behavioural Competencies

    • Documenting Facts
    • Interpreting Data
    • Interacting with People
    • Showing Composure
    • Thinking Positively

    Technical Competencies

    • Banking Process & Procedures
    • Client Servicing
    • Product Knowledge (Consumer Banking)
    • Customer Reception and Channelling
    • Producing Output

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Standard Bank Group on www.standardbank.com to apply

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