OM Bank - UX/UI Designer at Old Mutual South Africa

Job Description

• At OM Bank, we strive to attract great people who are passionate about coming together for a higher purpose- building something unique and aspirational, always aiming to be the best they can be. We are rooted in our purpose of inspiring and enabling our customers to grow and sustain their prosperity.
• We’re looking for a UX/UI Designer with a passion for crafting intuitive, human-centred digital experiences. You’ll join a high-performing UX team that partners with squads across the bank to design simple, trustworthy, and delightful journeys for millions of South Africans.
• This role is ideal for a designer who’s ready to grow fast, enjoys both visual craft and problem-solving, and wants to learn from seasoned UX and UI specialists in a real product environment.

KEY RESULT AREAS

• Support the research and analysis of user behaviour, pain points, and opportunities across digital journeys.
• Create wireframes, prototypes, and user flows that translate research insights into usable and meaningful experiences.
• Assist in crafting high-fidelity UI screens using our Design System to maintain visual and functional consistency.
• Collaborate closely with Product Owners, Business Analysts, and Developers to ensure designs are implementable and user-focused.
• Participate in usability testing and contribute to iterative design improvements based on evidence and feedback.
• Adhere to and implement our UX guidelines, patterns, and design decisions.
• Contribute ideas to continuously improve the design system, processes, and team ways of working.

ROLE REQUIREMENTS

• Bachelor’s degree or equivalent qualification in UX Design, Interaction Design, Human–Computer Interaction, or a related field.
• Minimum 2–5 years of relevant experience in a UX/UI or product design role.
• A portfolio that demonstrates problem-solving, process, and visual craft (student work or side projects are acceptable if it shows strong potential).
• Basic understanding of UX principles and human-centred design.
• Strong visual design and UI skills with the ability to create polished, accessible, and scalable interface designs.
• Proficiency in Figma.
• Ability to interpret research findings and translate them into design solutions.
• Strong attention to detail and ability to follow a design system precisely.
• A good sense of visual hierarchy, typography, spacing, and 
• Curiosity & Growth Mindset: A genuine desire to learn, ask questions, and seek feedback.
• User Empathy: Ability to see the product through the eyes of the customer.
• Collaboration: Works well with multidisciplinary teams and values open communication.
• Accountability: Takes ownership of work and sees designs through to delivery.
• Attention to Detail: Cares about polish, precision, and pixel-perfect delivery.
• Problem Solving: Can simplify complexity into intuitive flows and layouts.
• Adaptability: Open to iteration and constructive feedback in a fast-paced environment.
• Professionalism: Understands how to work in a regulated financial environment and meet deadlines with quality

KEY CRITERIA

• Portfolio Quality & Thinking Process: Candidates must show strong design thinking, visual hierarchy, and problem-solving
• Evidence-Based Design: Ability to demonstrate designs informed by research, data, or usability testing
• Design System Literacy: Must show competence in using or maintaining a component-based design system.
• Craftsmanship & Consistency: Proven ability to deliver designs that meet accessibility, spacing, and interaction standards.
• Collaboration & Maturity: Demonstrates openness to critique, structured feedback, and the discipline to follow UX processes.
• Growth Potential: Candidates must show self-driven learning and a genuine interest in developing deep UX capabilities.
• Cultural Fit: Alignment with the Chapter’s principles of quality, empathy, collaboration, and evidence-based design.

Skills

• Action Planning, Agile Project Management, Computer Literacy, Customer Value Proposition Development, Data Compilation, Evaluating Information, Executing Plans, IT Implementation, Market Analysis, Market Research Analysis, Product Development

Competencies

• Business Insight
• Collaborates
• Cultivates Innovation
• Customer Focus
• Decision Quality
• Drives Results
• Ensures Accountability
• Interpersonal Savvy

Education

• Bachelors Degree (B)

Closing Date

• 20 October 2025