Career Opportunities at Old Mutual South Africa

Job Description

This role will put you right at the center of ensuring we are listening to our customers and providing the personalized experiences they want. You will work with the Executives and business leads across Old Mutual Finance (OMF) and External Lead Providers to utilise your data analysis skills to identify new opportunities for growth for OMF across all products and channels.
The ideal candidate will have extensive experience in data and leads optimization to support both sales channels and campaign teams within a large organization. The candidate will have a real passion for customer and excel at relationship building and influencing.

Business Intelligence

• Translate business problems and use cases into requirements for data and leads constructs.
• Analyses data and leads processes to determine problems, risks and opportunities for improvement.
• Analyses past, present and future business environment to determine opportunities for sales growth
• Engage and consult with business users and management on business procedures and policies.
• Identifies and engages with potential leads suppliers, both internally and externally to meet needs of OMF sales channels
• Designs new data and sales leads flow processes.
• Formulates strategies and guidelines to improve the data and leads environment.
• Reviews data and leads processes and conducts process maintenance and audits, as required.
• Works with managers and relevant users on feasibility studies and establishing business and systems requirements to improve leads flows
• Works with data and databases to understand and document data requirements and processes.
• Participate in campaign planning via pre-campaign data extractions.
• Provide data insights for campaign execution.
• Manages the data integrity of the campaign extraction toolset, including quality checks, testing and data signoff.
• Negotiate and ensure cost efficiencies of campaigns and channels
• Ensure that the team Fully automates recurring campaign and leads flow jobs.

System Development & Maintenance

• Establishes and maintains data and campaigns analytics constructs for the Data Analytics team
• Supports and maintains the requirements for the technical and data infrastructure to support the relevant data and leads processes.
• Owns data and leads constructs, user acceptance testing and implementation of changes or new applications and third party supply journeys
• Documents requirements including data modelling and data flows to inform required support from Data Analytics team.
• Support end-users of the data and analytical constructs.

Personal and Team Effectiveness

• Accountable for delivery through own efforts and delivery through others.
• Collaborates effectively with others both internally and externally to achieve personal results.
• Individually accountable for managing own time, tasks and output quality for periods of up to a year.
• Compiles 1-year detailed plan for team activities, based on broader business plan
• Makes increased contributions by broadening individual skills.
• Manages stakeholders and other resources.