Omni Merchant - Markham at TFG (The Foschini Group)

Key Responsibilities:

Product Preparation & Upload:

• Collecting product samples from the buying team
•  Briefing the studio for imagery and styling
• Delivering samples for shoots
• Capturing product data (names, descriptions, attributes) into the online system

Online Product Discovery & Visibility:

• Ensuring products are tagged and attributed correctly
• Merchandising brand and category pages
• Building themed collections and capsules

Content Coordination & Execution:

• Creating and scheduling CRM newsletters
• Updating site content for campaign alignment

Customer Experience:

• Addressing product-related queries
• Ensuring complete and accurate product information

Cross-Functional Collaboration:

• Working with the Buying Team to align timelines
• Liaising with Bash Studio, Partner success & CRM teams

Qualification and Experience:

• 2–4 years in eCommerce, retail merchandising, or digital marketing
• Proven experience with product upload processes (data entry, sample management, PIM/CMS usage)
• Hands-on involvement in site merchandising, collection building, and campaign execution
• Exposure to cross-functional collaboration (working with Buying, CRM, Studio, Digital Marketing)
• Familiarity with email marketing platforms and building/scheduling newsletters
• Experience with customer service liaison or resolving online product queries is advantageous