Onboarding and Contracting Specialist: RA SC Succession Fin Planning (Lynnwood) at Sanlam Group

What will you do?

• Undertake to fully understand the content and impacts of all relevant legislation and requirements for the financial services industry.  
• Receive application for new adviser joining Succession from the different regions.
• Check application form for completeness.
• Verification process (ID, ITC, Fit and Proper check, Forensic, DOFA date and qualification)
• Maintaining appointment tracker sheet
• Arrange fingerprint appointments.
• Apply for new product provider agreements.
• Maintaining the broker lists and Admin Portal on Icon
• FSCA registration
• Onboarding process for new advisers
• Apply for email addresses and business cards.
• Follow up with regions on any outstanding requirements on application form.
• Feedback to region on application stages
• Drafting permit, appointment letters for new appointment adviser
• Checking application forms and verifying that the information is correct for FICA
• E-sign to the Management / Key Individual 
• Region liaison and Product Providers 
• Applying subcodes on behalf of intermediaries
• Email information required and follow-up with regions and Financial Services (Product Providers) weekly.
• Maintaining organizational structure by Tracking all the subcodes for our Finance department for commission.
• Building relationships and networks within the Financial Services (Product Providers) 
• Update systems. Update of personal information of advisors
• Drafting New Introductory letters 
• Terminations of Subcodes and updating of FSCA records and Financial Services (Product Providers)
• Drafting transfer addendums 
• Updating current product providers’ information

What will make you successful in this role?

Qualification & experience 

• A relevant matric qualification
• Office Administrative qualifications

Knowledge and skills 

To be successful you will need to demonstrate good experience in:

• Successful candidate should have at least one years’ experience in using the SFP intermediary admin portal
• Knowledge of and experience in MS Office
• Good knowledge of onboarding new advisers

Good knowledge of the subcodes lodging and suspense review processes

• Good basic IT/systems operations knowledge 
• Financial Services Industry Knowledge 
• Relevant regulatory legislation and compliance knowledge 
• Financial Service Product Knowledge (Sanlam and competitors) 
• Pay attention to detail
• Able to work well with others
• Able to work on your own
• Flexible and open to change
• Excellent verbal communication and Writing Skills
• Customer service skills 
• Able to use a computer and the main software packages competently
• Record keeping, filing, and Saving it on the SharePoint 
• Maintain work standards and quality verification

Competencies

• Cultivates innovation 
• Client centricity 
• Results driven 
• Collaboration 
• Flexibility and adaptability 
• Plans and aligns
• Communicates effectively
• Action oriented
• Optimizes work processes

Personal Attributes

• Plans and aligns - Contributing dependently
• Communicates effectively - Contributing dependently
• Action orientated - Contributing dependently
• Optimises work processes - Contributing dependently