Latest Jobs at NTT Ltd.

Your day at NTT DATA

• The Junior Automation Engineer is a developing subject matter expert, responsible for researching, developing, designing, and building automated systems and/or applications that are implemented to perform a variety of tasks reducing the need for human intervention in order to maximize efficiency.
• We are seeking a Junior Automation Engineer with 2-3 years of hands-on experince in Automation.

Key responsibilities:

• Collaborates with internal stakeholders as well as external partners to identify
• Develop, configure and maintain automation scripts and and tools to streamline processes.
• Support Intergration of automation solutions into existing systems and workflows.
• Troubleshoot and resolve automations-related issues promptly
• Participate in testing, validation and documentation of automation processes
• Assist in monitoring automation performance and optimizing for efficiency
• Stay updated with emerging automation technologies and best practices
• Performs any other related task as required.

To thrive in this role, you need to have:

• Proficiency in Linux (administration and scripting).
• Strong knowledge of Python or other scripting languages (e.g., Bash, Java).
• Familiarity with CI/CD tools (Jenkins, GitLab CI/CD, or Azure DevOps).
• Experience using Ansible, N8N, and Metabase.
• Understanding of software development lifecycle (SDLC) and automation frameworks.
• Good problem-solving and analytical skills.
• Ability to work independently and in a team environment.
• Strong communication and documentation skills.

Academic qualifications and certifications:

• Diploma or relevant certification in IT, Automation, or related field (degree advantageous but not required).
• 2·3 years of experience in automation engineering or similar role.
• Exposure to robotics, AI, or machine learning concepts is a plus.

Required experience:

• Experience with version control systems (Git).
• Familiarity with performance testing and automation pipelines.
• Moderate level demonstrated experience with robotics, AI and machine learning.
• Moderate level demonstrated project management experience.
• Familiarity with continuous integration and deployment (CI/CD) concepts and tools such as Jenkins, GitLab CI/CD, or Azure DevOps.
• Understanding of software development lifecycle (SDLC) processes and methodologies.
• Moderate level programming and scripting skills in languages such as Python, Java, or C#.

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• The Cloud Engineer (L2) provides intermediate-level support, administration, and troubleshooting of cloud and hybrid infrastructure across Microsoft Azure (and other cloud providers) and related networking, compute, storage, and security components. This role bridges traditional infrastructure knowledge with modern cloud capabilities, supporting clients through migration, daily operations, incident resolution, and proactive environment management.
• The primary objective is to ensure service stability, minimize downtime, meet all SLA commitments, and assist in delivering cloud solutions following best practices. The Cloud Engineer (L2) handles medium-complexity incidents, contributes to deployments, engages in proactive monitoring, and collaborates with senior engineers during escalations.

Key Roles and Responsibilities

Cloud Operations & Monitoring

• Ensure Azure infrastructure is configured, installed, tested, monitored, and fully operational.
• Monitor cloud resources using Azure Monitor, Log Analytics, alerts, and observability tools.
• Respond to alerts, perform health checks, and ensure system resource availability.
• Implement and manage backup, patching, update, and cloud security controls.

Incident & Problem Management

• Troubleshoot L2 support incidents for cloud and hybrid environments.
• Diagnose issues related to compute, networking, storage, identity, and PaaS services.
• Take full ownership of assigned incidents to resolution within SLA timelines.
• Escalate to L3 Engineering or vendors when required and track until closure.
• Maintain accurate, detailed tickets and communication with stakeholders.

Cloud Networking Support

• Configure and maintain Azure (and other cloud providers) networking components (VNETs, NSGs, UDRs, VPN/ExpressRoute, DNS, Load Balancers).
• Assist with hybrid networking (Cisco, SD-WAN, routing, switching).
• Support connectivity troubleshooting across on-prem and cloud environments.

Deployments & Enhancements

• Participate in deployments, upgrades, and migrations to Azure (and other cloud providers).
• Support application and infrastructure rollout activities.
• Conduct routine maintenance, optimisation, performance tuning, and remediation tasks.
• Contribute to IaC-based deployments using PowerShell, AZ CLI, ARM/Bicep.

Customer Engagement & Collaboration

• Provide remote and on-site operational support.
• Deliver feedback, updates, and recommendations to customers and senior engineers.
• Work closely with Customer Success, Cloud Architects, and Engineering teams.
• Engage in proactive trend analysis, capacity planning, and environment improvements.

Documentation & Reporting

• Update runbooks, knowledge articles, diagrams, and deployment documentation.
• Produce incident, breach, and operational health reports.
• Recommend enhancements to processes, procedures, and tools.

Technical Skills & Knowledge (L2 Expected Proficiency)

• Azure Cloud
• Azure Compute (VMs, Scale Sets)
• Azure Storage
• Azure Networking (VNETs, NSGs, DNS, Load Balancers, VPN/ER)
• Azure Monitor, App Insights, Log Analytics
• Azure AD fundamentals
• Azure Backup, Azure Update Manager
• PaaS fundamentals: Web Apps, Function Apps, Databases (SQL/ MySQL)
• Infrastructure & Networking
• Windows Server administration
• Basic Linux familiarity
• Hyper-V / VMware experience
• Routing, switching, VLANs
• Firewalls, load balancers, WAN technologies
• Cisco / Meraki / SD-WAN exposure
• Automation & Scripting
• PowerShell, Bash, AZ CLI
• Bicep, ARM Templates
• Understanding of DevOps & CI/CD concepts (Azure DevOps advantageous)
• Tooling & ITSM
• ServiceNow or similar ITSM platform
• Monitoring platforms (Azure Monitor, Meraki Dashboard, vendor tools)

Behavioural Competencies

• Strong problem-solving and analytical abilities
• Excellent written and verbal communication
• Ability to work under pressure and manage multiple tasks
• Detail-oriented with strong documentation habits
• Customer-obsessed with a service-oriented mindset
• Proactive, adaptable, and eager to learn
• Team-oriented and able to collaborate across diverse technical groups

Qualifications

Required

• Secondary qualification (Matric / High School)
• Diploma or Degree in Computer Science / IT (or equivalent experience)
• Microsoft AZ-104: Azure Administrator (required)
• AZ-900: Azure Fundamentals
• 4–6 years IT experience
• At least 2+ years hands-on cloud experience (Azure preferred)
• Strong experience supporting enterprise infrastructure

Preferred / Advantageous

• AZ-700 (Azure Network Engineer Associate)
• AZ-500, AZ-204, or other Azure certifications
• Cisco CCNA/CCNP (Routing & Switching, Meraki, or SD-WAN)
• AWS Cloud Practitioner or AWS Networking
• Google Cloud Certification
• Experience with Kubernetes, Docker, Helm
• Experience with Prisma Cloud or other cloud security tools
• ITIL Foundation certification
• Career Path / Growth Opportunities
• Cloud Engineer (L3)
• Cloud Network Engineer (L3)
• Service Delivery Support Engineer (L3)
• Cloud Architect (Azure)
• DevOps / Platform Engineer

Perks

• Medical Aid / Insurance
• Group Life Cover
• Funeral Benefit
• Minimum 18 days annual leave
• Access to learning platforms and Microsoft training

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Your day at NTT DATA

• The Senior Associate Integrated Services Operations Specialist is a developing subject matter expert required to support a wide range of global business growth demands, system capacity and infrastructure requirements within the Integrated Service Centre (ISC).
• The ISC offers a wide range of globally standardized helpdesk services covering colocation service and platforms of hosting, cloud services, network, and security services.

Key responsibilities:

• Operates and maintains the overall IT infrastructure of the business unit to ensure stability, integrity, and operation efficiency.
• Monitors, maintains, supports and optimizes all aspects of the network and systems.
• Manages the shift roster and ensures all operations metrics are monitored.
• Ensures shift handover processes are adhered to and managed.
• Dashboards all key metrics and manages the about to be breached situations.
• Ensures that services meet the stated service level agreement (SLA) levels.
• Ensures that the operational deliverables enable cost effective, client centric delivery that meets SLAs.
• Understands the core issues affecting the client and works with the relevant service teams to resolve.
• Identifies needs, risks and issues and proposes appropriate solutions and courses of action.
• Performs any other related task as required.

To thrive in this role, you need to have:

• Knowledge of governance of a Services Desk Level 2 function to ensure the overall IT and Operations standard compliance.
• Developing ability to develop and maintain the operation framework, including process, procedures, and compliance.
• Displays customer service focus.
• Good communication skills and ability to prepare structured, and relevant communications to operations leaders.
• Ability to work in a fast paced and deadline driven environment.
• Displays ability to work creatively and analytically in a problem-solving environment.
• Displays ability to quickly become proficient in delivery processes and related systems.
• Demonstrated strong ability to analyze, design and improve operations processes.

Academic qualifications and certifications:

• Bachelor’s degree or equivalent in Information Technology or a related field.
• ITIL intermediate (operational support and analysis) preferred.

Required experience:

• Seasoned experience in a similar role, preferably gained within a global IT organization.
• Moderate level of experience managing support in an organization supporting enterprise IT customers.
• Moderate level of client services / support management experience.
• Moderate level of experience working in a team-oriented, collaborative environment.
• Moderate level of experience of in-house / outsourced IT service delivery / management.
• Moderate level of experience with in-house or outsourced service delivery and/or management.
• Moderate level of experience of managing customer relationships and conducting service review meetings.
• Moderate level of experience managing and developing service level agreements.

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Your day at NTT DATA

• The Principal Business Intelligence Analyst is a highly skilled expert tasked with managing the transformation of data into insights that drive business value using data analytics, data visualization, and data modelling techniques and technologies.
• This role plays an important role in turning data into critical information and knowledge that can be used to make sound business decisions and is accountable for the establishment of system applications and/or tools that the company uses to record, organize, store, secure, and access data.
• This role is required to have deep expert technical specialist proficiency in generating visual analytics, dashboards, and ad hoc reports for the business.

Key responsibilities:

• Advises on complex business problems and issues using data from internal and external sources to provide insight to decision-makers.
• Develops forecasts, recommendations and strategic/tactical plans based on business data and market knowledge.
• Creates specifications for reports and analysis based on business needs and required or available data elements.
• Develops, defines, enhances and tracks metrics and dashboard requirements to deliver results and provide insight and recommendations on trends.
• Works cross functionally, using advanced data analysis and tools to ensure analytics are valid, meaningful, and provide actionable and comprehensive insights.
• Ensures that data across various platforms, including social media, and present trends and patterns is analyzed.
• Designs, develops and maintains business intelligence reports and analytics.
• Extracts and analyzes data, statistics, and information from various sources and interprets and produces the relevant reports, summaries, and briefing notes that will be used to inform business decisions.
• Provides recommendations on the identification of the relevant sources of data from which to draw information.
• Works with a variety of internal stakeholders to translate needs into data reports, data insights, and extracts.
• Optimizes visual information for easier consumption and actionable metrics.
• Identifies and maintains processes for ensuring data accuracy and current relevance and representation.
• Provides recommendations process improvements to streamline data collection and report generation.
• Reviews and edits requirements, specifications, business processes, and recommendations related to proposed solutions.
• May be required to coach and develop team members on data analytics and related tools to achieve required business outcomes.

To thrive in this role, you need to have:

• Good understanding of data mining principles, predictive analytics, mapping, collecting data from multiple data systems on premises and cloud-based data sources.
• Ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Ability to identify solutions in sprawling data sets and the business mindset to convert insights into strategic opportunities.
• Excellent analytical, problem-solving, and communication skills.
• Excellent ability to work independently and collaborate across multiple teams and build sound working relationships.
• Excellent understanding of current data protection and privacy laws.
• Passionate about achieving results and statistics.
• Technical expertise and knowledge of statistical concepts.
• Ability to identify trends, business opportunities, etc.
• Excellent awareness of critical business issues and priorities.
• Programming skills with querying languages, SLQ, SAS, etc.
• Good understanding of statistical analysis and reporting packages.

Academic qualifications and certifications:

• Bachelor's degree or equivalent in Data Science, Business Analytics, Mathematics, Economics, Statistics, Engineering, Computer Science, Computer Engineering or another quantitative field is preferred.

Required experience:

• Extended demonstrated experience working in an analytics capacity.
• Extended demonstrated experience working with data collection tools and software.
• Extended demonstrated experience working with social media platforms such as LinkedIn, Facebook, etc.
• Extended demonstrated experience producing Excel-based reporting.
• Extended demonstrated experience with reporting packages (Business Objects etc.), databases (SQL etc.), and ETL frameworks.