We offer people the most exciting information, communication and entertainment technology for work and play, and service them through our network of resellers and our own retail outlets. For these reasons, we strategically align ourselves with global companies that are the drivers of innovation in their industry, sometimes creating entire new categories. At ...
Online & Outbound Call Center Channel Manager: SMB/Education
You will be responsible for building and growing the SMB and Education business, on iStore Online and via OBCC channels.
This involves executing SMB and Education sales & marketing strategies and tactical plans, providing support and training and ensuring the achievement of revenue and unit sales targets within these channels.
Developing the OBCC channel to sell SMB and education products & services.
Drive iStore Online & OBCC channel success and contribute to iStore Business’ growth in the Online & OBCC SMB space.
You will be responsible for managing budgets and forecasting sales, as well as coordinating with iStore online teams and other departments within the company to ensure that the SMB/Education online / OBCC channel is running smoothly and efficiently.
Requirements:
Min 3 years’ experience in a Channel Manager or BDM for online and/or outbound call centre (OBCC) role.
Min 5 years’ e-commerce, digital marketing or online sales experience in the Technology / ICT / telecoms industry.
Excellent online sales, channel / BDM management, and administrative skills.
Demonstrated experience and knowledge in business-to-business.
(B2B) online and outbound call centre (OBCC) sales including negotiating and securing B2B deals through these channels.
Proven track record in dealing with Small & Medium Businesses in a digital and call centre environment.
Experience and know-how to stimulate and grow business sales in a strong consumer online environment/industry.
Key Competencies:
Excellent people skills and promote teamwork amongst internal colleagues and iStores.
Good industry and product knowledge
Proactive and self-motivated
Think outside the box
Strategic perspective and problem solving skills
Show strong leadership and take ownership
Attention to detail oriented
Ability to effectively manage Internal stakeholders
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