Operating System Administrator at Human Accent

Main Purpose of Job

• To provide operational and administrative support for the effective running of the companies Operating System (AOS). The role ensures efficient execution of day-to-day system-related tasks, offers troubleshooting assistance to users, manages system-related data, and ensures the accuracy and integrity of system information for reporting and operational efficiency.

Key Performance Areas (Core, essential responsibilities – outputs of the position)

System Administration & Support

• Assist with routine updates and data entry within the companies Operating System.

Documentation & Record Management

• Maintain user queries and resolutions.
• Ensure that system procedures, user guides, and FAQs are consistently updated for ease of use and  training

User Support & Training

• Assist with onboarding new users and provide basic training on system navigation and functionality

Compliance & System Security

• Ensure structure and process alignment across all departments

Support the rollout and structure of the Operating System

• Maintain system templates, trackers, reports and dashboards
• Organise and coordinate structured meetings and follow-ups
• Help teams stay compliant with the companies Operating System expectations.
• Troubleshoot, improve, and drive consistency in how work is tracked and executed.

Minimum Requirements
EDUCATION

• Tertiary qualification

EXPERIENCE:
Graduates

• Collaboration: Refers to formal and informal relationships.
• Collaboration with all departments and employees within the Company

General working conditions (e.g. shift work, driver’s license, specific tools, special clothing, environmental requirements, etc.)

• High-energy, fast-paced environment where performance and results drive everything we do
• Occasional work over weekends may be required