Operational Risk Consultant at SBV Services (Pty) Ltd.

Maintain internal control standards, including timely implementation of operational audits together with any issues raised by external regulators.

• Maintain and enhance tracking metrics for management reporting and escalation - monitoring Strategic risks on a daily basis.
• Implement a proactive control approach to assist management in achieving strategic objectives, promotes efficiency, reduces the risk of loss and helps ensure compliance with corporate policies, procedures, laws and regulations.
• Assist senior management in maintaining adherence to policies for change initiatives, new products and significant systems enhancements within one’s allocated business unit.
• Provide support to the Head: Risk Management in terms of the development of operational risk related policies, processes, procedures, standards, guidelines and directives.
• Implement, interpret and communicate in terms of operational risk related policies, processes, procedures, standards, guidelines and directives within SBV. Division.
• Represent Risk Management at the Manco and partner with one’s dedicated Division in a joint effort to achieving the objectives outlined for the Division.

Provide clear direction to the business on the Operational risk strategic plan and key focus areas

• Provide relevant coaching, guidance and training on the implementation and maintenance of the Operational Risk Framework components including CSA’s, KRI’s, Events, Risk Assessments and key risk scenarios
• Assess the level of compliance of business for the relevant risk framework and policies
• Remain abreast with the Risk framework, policies, standards, procedures and relevant legislation/regulations
• Assist Management to comply with the Business Continuity Policies, as well as Safety and Health Regulations and Policies
• Assess and monitor the current and forward-looking exposure (financial and non-financial) to Operational Risk i.e. considering all framework elements, strategic planning, business expansions/contractions and other major change programs.

Support the scoping and definition of related Operational Risk deliverables and plans, ensuring that these are aligned to the Central Operational risk

• Assess the relevance and performance of the Risk indicators and thresholds
• Review the key risk assessments related to the business with appropriate challenge
• Check and challenge the end-to-end Operational risk profile of the business, including emerging risks, to ensure no surprises. Consider all framework elements, strategic planning, business expansions/contractions and other major change programs
• Partner with business to provide guidance on issue/action, documentation, tracking, escalation and remediation
• Perform conformance reviews on agreed aspects of the framework
• Oversee deep dive and lessons learnt exercises for material risks, including review, challenge and tracking/escalation of findings. Review remediation plans for adequacy, completeness and progress
• Oversee monthly loss events
• Validate data and information in relevant reports
• Provide independent challenge on and insight from relevant reports to senior management
• Prepare appropriate current and forecast Operational risk profile reporting for the business
• Liaise across African Operations, leveraging internal engagement resources as appropriate to provide Operational risk oversight and challenge.

Reduce operational risk exposure to acceptable levels of target risks

• Guarantee appropriate operational risk governance with regards to new product approvals processes
• Maintain an optimal balance between risk and cost of control
• Assist with developing an effective and efficient operational risk culture by ensuring compliance with risk governance, policies, standards and guidance
• Be an effective ambassador and advisor to stakeholders

Governance

• Subscribe and align to SBV Services' ISO 9001:2015 Quality Management Standards, ensuring the department’s processes and quality management system is at all times in compliance with the standard.
• Support SBVs ESG journey, reporting on and managing the ESG requirements to ensure a positive reflection and outcome

Lead as an Ambassador and executor of Change.

• Act as a change management architect in periods of change to ensure business continuity.
• Manage the integration of business units into a seamless end to end solution for customers.
• Effectively communicate and embed new processes and procedures as they occur, addressing or escalating matters/ concerns to the SME’s (subject matter experts) when required.
• Facilitate the necessary presentations, workshops, or forums to ensure consistent and accurate communication is given across one’s portfolio.

Requirements

Minimum Requirements: Experience

• 5 years’ appropriate experience within a risk management, audit or compliance environment
• Exposure to the financial industry or supply chain industry advantageous
• Demonstrated written and oral English language proficiency
• Exposure to regulatory/compliance audits (SARB, ISO 9001, etc)
• Strong knowledge of Operational Risk Frameworks
• Project & Change Management (risk stream lead)
• Regulatory & Compliance Engagements (internal/external auditors, regulatory risk assessments, 3rd party/vendor risk assessments)
• Experience in internal control frameworks, risk monitoring, and compliance oversight.

Minimum Requirements: Education

• B.Com Risk Management, Internal Audit or Process Engineering
• Advanced computer skills (Word, Excel, PowerPoint)