Operations Agent - Airfreight at World Courier

What you will be doing:

Exports

• Prepare and submit export documents.
• Maintain EDI systems, prepare airline booking, Action TMS updates, Check route confirmation.
• Ensure refrigerant replenishment (in accordance with instruction to dispatch) and removal in transit (RIT) Management.
• Ensure export compliance (CAA/Customs) and source export adhoc airline rates.
• Request charges from vendors (truck hire, DG packaging etc).
• Alert domestic agent – overnight shipments, include delivery instructions.
• Resolve export delays (customs, DAFF etc).

 Imports

• Prepare and submit import paperwork- Low & high value (includes consignee brokers)
• Submit Airline management System (AMS)
• Monitor customs progress, resolve import delays (customs queries/stops, DAFF, DoH etc) and ensure compliance with import authorities.
• Enter TMS updates, ensure refrigerant replenishment instructions are carried out (passed onto dispatch).
• Africa imports (shipment instructions), packaging and temperature monitor recovery.
• Request charges from vendors (truck hire, DG packaging etc).
• Ensure import regulations are met (DoH, DAFF etc).

Dispatch

• Scheduling driver management for deliveries, collections.
• Prepare for packaging and temperature monitoring, complete fridge / freezer checklists and gel pack preparation process & monitor stock levels.
• Check and record vehicle checklists / daily fuel slips / service and repair bookings
• Monitor GTC cleaning records
• Ensure temperature monitor management, packaging and temperature monitor recoveries
• Monitor GTC daily checklist (JNB/CPT/DUR)
• Ensure refrigerant replenishment.
• Complete dry ice orders.

What your background should look like 

What you'll have:

• Clean Drivers license
• Clear criminal record
• Able to work shifts
• Background in the courier/freight industry
• Ability to work as part of a team and independently
• Self motivated, remains calm under pressure, flexible attitude
• High attention to detail
• Uses own initiative, able to prioritise workload, able to follow procedures and instructions
• Excellent communication skills, both verbally and written
• Good computer skills - MS Office