Operations Assistant at Staff Solutions

• Our client is looking for a highly organised and detail-oriented Operations Assistant to provide administrative, coordination, and logistical support for LPG collection and delivery operations, both nationally and for cross-border exports.
• The successful candidate will be responsible for assisting with the efficient processing and coordination of customer orders, collections, deliveries, stock requirements, and operational documentation, while ensuring compliance with established procedures and maintaining excellent customer communication.

Key Responsibilities

• Process and accurately record customer collection nominations.
• Provide daily customer updates according to the relevant distribution lists.
• Create and manage Sales Orders on Business Central (BC), including payment follow-up for Cash in Advance (CIA) customers.
• Process contractual customer orders from Bulk Sales Orders (BSOs) and escalate amendments where required.
• Liaise with supervisors regarding ad hoc stock requests.
• Process orders in Gasrite and complete required pre-release activities.
• Follow operational procedures, including vehicle verification and order release controls.
• Record, distribute, and track orders and maintain accurate reporting systems.
• Monitor stock issuance to ensure it remains within authorised limits and escalate exceptions.
• Ensure orders are processed within agreed timelines and communicate any delays to supervisors and customers.
• Maintain accurate operational records and documentation.
• Communicate effectively with customers regarding collections, orders, and delivery status.
• Provide administrative and operational support to senior team members.
• Participate in operational and team meetings and contribute to continuous improvement initiatives.
• Ensure compliance with current operational procedures and documentation requirements.

Requirements

• Grade 12 / Matric.
• 3–5 years’ relevant experience in an Operations, Logistics, Supply Chain, or similar environment.
• Experience in order processing and administration will be advantageous.
• Experience with ERP or operational systems will be advantageous.

Key Competencies

• Exceptional attention to detail and accuracy.
• Strong administrative and organisational skills.
• Excellent numerical and data-handling ability.
• Strong problem-solving skills.
• Logical and analytical thinker.
• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building skills.
• Ability to manage multiple tasks and work under pressure.
• Quality-focused with a commitment to high standards.
• Positive, energetic, and results-driven approach.
• Ability to work independently and as part of a team.