Operations Coordinator at HandPicked Recruitment

Role Overview

• Our UK-based client is seeking a highly organised and proactive Operations Assistant to support the Operations Manager with day-to-day operational, coordination, and administrative functions on a remote basis from South Africa.
• The successful candidate will assist with quotations, ordering processes, reporting, supplier coordination, documentation management, and operational tracking. This role is ideal for an organised administrator who enjoys working in a structured, fast-paced, and process-driven environment.

Minimum Requirements

• 2+ years’ experience in operations support, administration, coordination, project support, or sales administration
• Previous experience with reporting, tracking, quotations, and documentation management
• Exposure to sales support, procurement, distribution, or commercial environments is essential
• Proficient in Microsoft Office Suite, particularly Excel
• Experience using QuickBooks or other financial/accounting systems would be highly beneficial
• Comfortable learning and working with CRM systems and internal platforms
• Strong organisational and administrative abilities
• Excellent written communication skills
• High attention to detail and accuracy
• Ability to work independently and manage multiple priorities effectively
• Must be able to attend the first month of in-person training near Fourways, Johannesburg
• Stable internet connection and suitable home office environment required

Key Responsibilities

• Prepare purchase orders and place orders with vendors and distributors
• Maintain accurate records of orders, approvals, invoices, and supporting documentation
• Assist with quotes, proposals, and Bills of Materials (BOMs)
• Liaise with suppliers and distributors regarding stock availability, pricing, lead times, and order fulfilment
• Maintain operational reports, dashboards, and tracking spreadsheets
• Support process improvement initiatives and maintain internal operational documentation
• Log, monitor, and track operational escalations
• Ensure compliance with Cisco partner processes and approval requirements
• Provide day-to-day operational and administrative support to the Operations Manager
• Assist with coordination between internal teams, suppliers, and stakeholders
• Ensure operational tasks are completed accurately and within required deadlines

Key Skills & Competencies

• Strong organisational and time-management skills
• Proactive and self-motivated
• Strong attention to detail and accuracy
• Excellent communication and coordination abilities
• Ability to work under pressure and meet deadlines
• Process-driven mindset with strong problem-solving abilities
• Professional, reliable, and accountable work ethic