Operations Coordinator- Patterson Grade- C3 at Airports Company South Africa

An exciting opportunity exists at Chief Dawid Stuurman Airport for experienced Operations   Coordinators within the Operations Management Division.

Key Performance Output

The successful candidates will be reporting to the Client and Passenger Account Consultant and will be responsible for the following:

• Manage capacity through coordinating infrastructure maintenance and development projects to achieve a high level of infrastructure availability in a safe operating environment.
• Facilitate and regulate capacity for each process and highlight any pressure points in terms of passenger flow.
• Provide view and make recommendations in terms of impact and availability of infrastructure across all operational areas.
• Monitoring construction activities and the impact thereof on operational requirements, safety standards, security standards and service levels.
• Detect, proactively monitor and manage events (deviation from the norm) in collaboration with other departments and implement remedial action.
• Monitor and manage process and system efficiency within operations (queuing and processing times) and recommend/implement remedial action where needed.
• Ensure all resource allocation model are adhered to, to achieve the required service standards. Take overall responsibility for the results of ASQ and QMS surveys and define corrective action where required.
• Monitor and manage process and system efficiency within operations (queuing and processing times) and recommend/implement remedial action where needed.
• Ensure effective and regular communication of new statutory regulations, organisational standards, policies and procedures to ensure full awareness amongst stakeholders.
• Participate in people development initiatives such as performance management, succession planning, talent management etc. to ensure team performance meet required standards.
• Assure stable employee relations by managing conflict and creating a positive working environment.
• Provide detailed incident reports as required in terms of ACSA policies and procedures and Coordinate resources to ensure maximum resource availability (resource uptime) and most effective allocation and coordination of resources.
• Build, support and maintain healthy diverse internal (peers, unions, team) as well as external (service providers etc.) relationships and implement remedial actions required to ensure achievement of organisational goals.

Technical Skills and Experience

The following skills and experience or the equivalent of such will be required:

• Relevant Operations Diploma
• Relevant Operations Degree is recommended.
• Airport Operations Certificate is recommended.
• 4 years operations experience

Competencies

• Communication (Verbal and Written)
• Exercise good judgement when making decisions.
• Problem Solving
• Detail Oriented and diplomatic.
• Manage conflict.
• Results and Goal-driven
• Plan and monitor work.
• Remain Calm under pressure.

Application and Enquiries

Kindly apply online for this opportunity by: 15 April 2024