Operations Executive - Durban 1 at Pacific International Line(PIL)

• We’re seeking an experienced Operations Executive who will be responsible for coordinating and executing daily logistics operations and ensuring efficient cargo movement.

Key Responsibilities:

Operational Coordination

• coordinate end-to-end shipment processes
• Handle sea, road and intermodal operations
• Align cargo movement with schedules, bookings and delivery needs
• Oversee container releases, collections and deliveries

Shipping and Freight Operations

• Liaise with shipping lines on bookings, schedules and availibility
• Arrange transport for port and long haul movements
• Monitor vessel activity, port operations and container usage

Customs and Regulatory Compliance

• Coordinate import/export customs clearance with agents
• Ensure compliance with SARS, port operations and container usage

Documentation and Systems Administration

• Prepare and verify key shipment documentation
• Maintain accurate records on CargoWare and internal systems
• Manage vendor pricing requests for quoatations

Customer and Stakeholder Engagement

• Provide proactive shipment updates to customers
• Handle queries, issues and escalations promptly
• Build relationships with transporters and service providers
• Support commercial team with operational insights 

Minimum Requirements

• Matric Certificate (Grade 12)
• Minimum 3–5 years’ experience in logistics, freight forwarding, shipping, or cross-border transport operations
• Experience in sea freight and transport coordination within a shipping or logistics environment
• Knowledge of import/export customs procedures and documentation
• Experience working with shipping lines, transporters, and clearing agents
• Proficiency in CargoWare and Microsoft Office Suite
• Valid driver’s license and own reliable transport 

WE VALUE:

• Strong understanding of shipping, freight forwarding, and transport operations
• Knowledge of import/export and cross-border logistics processes
• Sound understanding of customs procedures and compliance requirements
• Ability to manage multiple shipments and operational priorities simultaneously
• Strong problem-solving and decision-making capability
• Customer-focused with strong communication skills
• High attention to detail and documentation accuracy
• Ability to work under pressure within deadline-driven operational environments
• Good understanding of South African port and shipping operations