Operations Information Administrator at Cape Union Mart

 Purpose:

• We are looking for a dedicated, passionate, and organised Operations Information Administrator to join our National Operations team at our Cape Union Mart Head Office in Cape Town.
• The Operations Information Administrator will be responsible for managing the scheduling and time & attendance system for Stores.  This will include working with data, analyzing information, and providing reports to the Operations Leadership team to support decision-making.
• The ideal candidate should be detail-oriented, possess strong analytical skills, and have experience with database management.

Key Responsibilities:

• Act as the system administrator for the scheduling and time & attendance system (StoreForce) for Stores
• Finalizing, preparing and exporting payroll files.
• Maintain data, data processes, and data integrity for the Operations Department
• Develop and maintain databases and track performance metrics for the Department.
• Create reports and presentations that communicate data insights to key internal stakeholders.
• Analyze data, identify key trends, and present findings and recommendations.
• Work closely and partner with key stakeholders to ensure accurate and timely reporting of data.
• Continuously evaluate and improve data management processes and systems.
• Identify key risks and consult with key stakeholders to reach an effective resolution.
• Support, participate, execute, and deliver on ad-hoc duties and responsibilities.
• Drive continuous improvement and self-development.

Qualifications and Experience:

• A matric certificate is required.
• A relevant tertiary qualification would be advantageous.
• 3+ years of experience working in a retail environment, in a leadership role, is essential.
• Proven knowledge and experience working with Microsoft Office is crucial (Outlook, Word, Excel, and PowerPoint), especially working with Excel and PowerPoint
• A knowledge of scheduling and time & attendance systems is preferred.
• Experience working with databases would be beneficial.

Competencies and Skills:

• Excellent organizational and time management skills
• Strong attention to detail and accuracy
• Analytical thinking and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work independently.
• Good team player, able to work as part of a team, sharing knowledge, ideas, and learning from the team.
• Flexibility and adaptability to changing priorities and deadlines.
• Ability to handle multiple tasks and projects simultaneously.
• Interpersonal skills and ability to interact effectively with people across all levels.
• Process integrity in handling confidential and sensitive organizational information
• A good understanding of StoreForce and SIOCS is advantageous.