Cape Union Mart International (Pty) Ltd has been equipping South African adventurers since 1933, and is South Africa's favourite outdoor adventure store. Stocking everything one needs for outdoor pursuits - including hiking, camping, trail running, mountain biking, snow sports, travel and more - Cape Union Mart is an essential first step in every adve...
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Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
- Create an inspiring environment.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum Requirement.
- 6 months of retail experience
- Matric or Equivalent
- Clear Criminal record
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
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Job Description
- We are seeking a talented and creative Regional Visual Merchandiser with a keen eye for detail to join our team. The successful candidate will be responsible for managing a small team of VMs in a region to deliver the creative vision of the VM Brand Lead. This includes setting up striking window displays, in-store displays, and overall visual merchandising.
Key Responsibilities:
- Participate in all national model stores and ensure learnings are shared with teams in your region.
- Lead, plan, and set up regional model stores in collaboration with the Operations Manager.
- Lead, plan, and set up regional workshops.
- Lead, plan, and set up store refurbishments and store openings with the Operations Manager.
- Lead, plan, and support regional sales initiatives.
- Lead, plan, and execute marketing events in stores.
- Support the installation of all window campaigns.
- Manage team schedules and rollout schedules.
- Manage all inventory of VM equipment and store equipment within the region.
- Maintain strong product knowledge.
- Perform seasonal mapping of sales floors to support all VM/merchandise shifts.
- Guide store VMs on all launches, ensuring that windows, mannequins, and walls are dressed according to the VM guide, taking into consideration store size and product sell-throughs.
- Ensure all product or promotional launches happen on time.
- Conduct frequent store visits within your region with VMs and store managers, ensuring VM principles are maintained across windows, in-store displays, and sales floors.
- Ensure stores are always ready for consumers, mystery shoppers, and Head Office visits.
- Provide feedback on iAudit reports (replenishment, visual standards, layouts, windows, etc.).
- Document all seasonal launches and present findings to the VM Apparel | Living Lead.
- Document all store refurbishments and openings and present findings to the VM Brand Lead.
- Build strong relationships with key department managers and stakeholders.
Requirements:
- Matric | Grade 12; relevant tertiary qualifications are advantageous.
- 5+ years of retail experience as a VM, with the ability to follow brand guidelines and understand the basics of visual merchandising.
- 3+ years managing a regional area as a VM.
- Creative, commercially aware, and confident decision-maker with strong communication skills across all levels.
- Ability to work independently as well as part of a broader team.
- Adaptable to change and able to work at pace.
- Proactive, solutions-oriented, and acts with integrity.
- Strong organisation and time management skills, with excellent attention to detail.
- Strong stakeholder management skills with the ability to build relationships easily.
- Passionate about trends in apparel and homeware.
- Proficient in merchandising tools and techniques, including the use of power tools.
- Microsoft Office proficient.
- Willing to travel within the region using own car with a valid driver’s license.
- Willing to travel nationally when required.
- Flexible to work alternate hours when needed.
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Job Description
Duties and Responsibilities:
- Assisting in managing all aspects of a store
- Maximizing turnover and profit
- Minimise shrinkage by monitoring stock related risks.
- Deliver exceptional customer service by implementing customer experience strategy.
- Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
- Innovative visual merchandising to optimize sales.
- Implement all company policies and procedures.
- Maintaining health & safety practices
- Optimize team through creating an inspiring environment.
- Align team members to Company culture and create fun.
Behavioural Requirements:
- Honesty in dealing with cash or finances.
- Inspirational leadership & passion
- Taking ownership
- Building & maintaining relationships
- Innovation & ability to deal with change management.
- Thinking adaptability
Minimum Requirement.
- 3 years of Management retail experience
- Matric or Equivalent
- Microsoft – Computer Proficiency
- Clear Criminal record
- Ability to communicate effectively at all levels.
go to method of application »
Purpose:
- As a Shipping Controller at Cape Union Mart, you are responsible for managing and coordinating all import and export shipping activities. This includes ensuring goods move efficiently and cost-effectively across international borders and arrive on time, in full compliance with customs and regulatory requirements.
Key Responsibilities:
- Ensuring accurate documentation and tariff application
- Managing relationships with freight service providers
- Reconciling costings and payments
- Keeping systems up to date
- Supporting operational continuity through reliable inbound logistics
Qualification & Experience
- Required: Matric (Grade 12)
- Preferred: Diploma in Logistics, Supply Chain, or International Trade
- Advantageous: Training in Incoterms, Customs, Import/Export Regulations
- 2-3 years in shipping/logistics operations, preferably in retail or FMCG
- Experience in freight forwarding, customs clearance, and handling bonded goods
Skills
- SA customs regulations and international trade compliance
- HS codes, duties, VAT implications, bonded/rebate goods processes
- ERP and logistics systems: Oracle, TradeCloud, Sage
Technical Skills
- Proficient in MS Excel (PivotTables, VLOOKUPs)
- Familiar with online logistics and SARS portals
- Systems: Oracle, Sage, TradeCloud
- Excellent written and verbal communication
- High numerical accuracy and analytical thinking
- Effective time management and task prioritization
- Sound decision-making and problem-solving
- Strong service orientation and teamwork
- Flexibility and adaptability to change
go to method of application »
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
- Create an inspiring environment.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum Requirement.
- 6 months of retail experience
- Matric or Equivalent
- Clear Criminal record
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
go to method of application »
Job Description
Duties and Responsibilities:
- To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
- To manage and control the financial aspects of running the store to ensure store profitability.
- To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
- To ensure proper stock management and control to minimise loss and to ensure product availability, by monitoring stock related risks.
- To deliver exceptional customer service to ensure the best customer experience.
- To build excellent relationships with all relevant service providers (internal and external)
- To manage human resources effectively by recruiting, planning, and administrating payroll properly
- To inspire, motivate, develop, and hold people accountable appropriately.
- Align team members to Company culture and create fun.
- Implement all company policies and procedures.
- Maintaining health & safety practices
Behavioural Requirements:
- Honesty in dealing with cash or finances.
- Inspirational leadership & passion
- Taking ownership
- Building & maintaining relationships
- Innovation & ability to deal with change management.
- Thinking adaptability
- Delivering results and meeting customer expectations
- Follow instructions and procedures.
- Leading and supervising
- Achieving personal work goals and objectives
Minimum Requirements:
- Microsoft – Computer Proficiency
- Clear Criminal record
- Ability to communicate effectively at all levels.
Experience:
- Minimum of 5 years’ Store Management experience
- Minimum of 8 years' Retail experience
- Experience in working in a large retail store with a turnover of more than R 20 million per annum.
go to method of application »
Job Description
Duties and Responsibilities:
- Assisting in managing all aspects of a store
- Maximizing turnover and profit
- Minimise shrinkage by monitoring stock related risks.
- Deliver exceptional customer service by implementing customer experience strategy.
- Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
- Innovative visual merchandising to optimize sales.
- Implement all company policies and procedures.
- Maintaining health & safety practices
- Optimize team through creating an inspiring environment.
- Align team members to Company culture and create fun.
Behavioural Requirements:
- Honesty in dealing with cash or finances.
- Inspirational leadership & passion
- Taking ownership
- Building & maintaining relationships
- Innovation & ability to deal with change management.
- Thinking adaptability
Minimum Requirement.
- 3 years of Management retail experience
- Matric or Equivalent
- Microsoft – Computer Proficiency
- Clear Criminal record
- Ability to communicate effectively at all levels.
go to method of application »
Job Description
Duties and Responsibilities:
- Assisting in managing all aspects of a store
- Maximizing turnover and profit
- Minimise shrinkage by monitoring stock related risks.
- Deliver exceptional customer service by implementing customer experience strategy.
- Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
- Innovative visual merchandising to optimize sales.
- Implement all company policies and procedures.
- Maintaining health & safety practices
- Optimize team through creating an inspiring environment.
- Align team members to Company culture and create fun.
Behavioural Requirements:
- Honesty in dealing with cash or finances.
- Inspirational leadership & passion
- Taking ownership
- Building & maintaining relationships
- Innovation & ability to deal with change management.
- Thinking adaptability
Minimum Requirement.
- 3 years of Management retail experience
- Matric or Equivalent
- Microsoft – Computer Proficiency
- Clear Criminal record
- Ability to communicate effectively at all levels.
go to method of application »
Purpose:
- We are looking for a dedicated, passionate, and organised Operations Information Administrator to join our National Operations team at our Cape Union Mart Head Office in Cape Town.
- The Operations Information Administrator will be responsible for managing the scheduling and time & attendance system for Stores. This will include working with data, analyzing information, and providing reports to the Operations Leadership team to support decision-making.
- The ideal candidate should be detail-oriented, possess strong analytical skills, and have experience with database management.
Key Responsibilities:
- Act as the system administrator for the scheduling and time & attendance system (StoreForce) for Stores
- Finalizing, preparing and exporting payroll files.
- Maintain data, data processes, and data integrity for the Operations Department
- Develop and maintain databases and track performance metrics for the Department.
- Create reports and presentations that communicate data insights to key internal stakeholders.
- Analyze data, identify key trends, and present findings and recommendations.
- Work closely and partner with key stakeholders to ensure accurate and timely reporting of data.
- Continuously evaluate and improve data management processes and systems.
- Identify key risks and consult with key stakeholders to reach an effective resolution.
- Support, participate, execute, and deliver on ad-hoc duties and responsibilities.
- Drive continuous improvement and self-development.
Qualifications and Experience:
- A matric certificate is required.
- A relevant tertiary qualification would be advantageous.
- 3+ years of experience working in a retail environment, in a leadership role, is essential.
- Proven knowledge and experience working with Microsoft Office is crucial (Outlook, Word, Excel, and PowerPoint), especially working with Excel and PowerPoint
- A knowledge of scheduling and time & attendance systems is preferred.
- Experience working with databases would be beneficial.
Competencies and Skills:
- Excellent organizational and time management skills
- Strong attention to detail and accuracy
- Analytical thinking and problem-solving skills
- Strong communication and interpersonal skills
- Ability to work independently.
- Good team player, able to work as part of a team, sharing knowledge, ideas, and learning from the team.
- Flexibility and adaptability to changing priorities and deadlines.
- Ability to handle multiple tasks and projects simultaneously.
- Interpersonal skills and ability to interact effectively with people across all levels.
- Process integrity in handling confidential and sensitive organizational information
- A good understanding of StoreForce and SIOCS is advantageous.
go to method of application »
Job Description
Duties and Responsibilities:
- To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
- To manage and control the financial aspects of running the store to ensure store profitability.
- To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
- To ensure proper stock management and control to minimise loss and to ensure product availability, by monitoring stock related risks.
- To deliver exceptional customer service to ensure the best customer experience.
- To build excellent relationships with all relevant service providers (internal and external)
- To manage human resources effectively by recruiting, planning, and administrating payroll properly
- To inspire, motivate, develop, and hold people accountable appropriately.
- Align team members to Company culture and create fun.
- Implement all company policies and procedures.
- Maintaining health & safety practices
Behavioural Requirements:
- Honesty in dealing with cash or finances.
- Inspirational leadership & passion
- Taking ownership
- Building & maintaining relationships
- Innovation & ability to deal with change management.
- Thinking adaptability
- Delivering results and meeting customer expectations
- Follow instructions and procedures.
- Leading and supervising
- Achieving personal work goals and objectives
Minimum Requirements:
- Microsoft – Computer Proficiency
- Clear Criminal record
- Ability to communicate effectively at all levels.
Experience:
- Minimum of 5 years’ Store Management experience
- Minimum of 8 years' Retail experience
- Experience in working in a large retail store with a turnover of more than R 20 million per annum.
Method of Application
Use the link(s) below to apply on company website.
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