Active Jobs at Telkom

Core Description

• Assist and maintain system pricing and deals across Telkom Business Units. Insert and maintain system pricing and deals for the channel on production systems.
• Ensure effective communication, implementation and support for new procedures, products, methods, and initiatives by compiling document solutions, interfacing with vendors and development teams.
• Product monthly reports on pricing and deals. Be a point of contact to assist with issues and queries. Ensure collaboration between external parties, Device Lifecycle Management, and Products Development/ Management.

Job Responsibilities

OUTPUT 1

• Compiled Statistics

SUB-OUTPUTS

• Receive and analyze request
• Gather information
• Analyze Information
• Liaise with all relevant role-players
• Compile document
• Distribute document

RANGE

• Management
• Statistical
• Impact
• Progress Reports
• Methods & Procedures

OUTPUT 2

• Provided Support

SUB-OUTPUTS

• Receive and analyze request
• Gather information
• Analyze Information
• Liaise with all relevant role-players
• Feedback to role player
• Compile document
• Distribute document
• Inform role players
• Process request
• Implement solution
• Update information

RANGE

• Projects
• Policies
• Procedures
• Systems
• Products/ Services
• Campaigns
• Stock
• Supplier related queries

OUTPUT 3

• Coordinated Projects

SUB-OUTPUTS

• Gather information
• Compile master plan/ charter
• Coordinate actions
• Monitor/ track progress
• Liaise with role players

RANGE

• Business decisions
• Test work
• Business cases
• Ad hoc projects

OUTPUT 4

• Reporting

SUB-OUTPUTS

• Obtain & provide progress reports
• Provide progress reports
• Manage and approve scope changes
• Facilitate IT process
• Implement project and pricing
• Monitor progress/ reschedule

RANGE

• Pricing system
• Deals pricing

OUTPUT 5

• Broadsheet Marketing and Campaigns

SUB-OUTPUTS

• Categorize products
• Ensure correct pricing of deals are loaded
• Ensure correct device is loaded against deal
• Upload deals on time

RANGE

• SAP
• OMS
• ARIA

Core Competencies

FUNCTIONAL KNOWLEDGE

• Computer Software; Customer Needs; System; Project Management; Telkom Products & Services; Telkom Policies & Procedures; Relationship & Stakeholder Management

FUNCTIONAL SKILLS

• Analytical; Computer Applications; Communicating; Information Management; Planning; Problem Solving; Conflict Management; Time Management

Certifications

Education

• NQF 5: Higher Certificate/ Advanced National Vocational Certificate

Experience

• 3 Years relevant experience

Additional Information

Experience:

• Experience in the Telkom Retail/ Customer Service environment.

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Core Description

• To take high-level business plans, ideas or requirements, and translate them into concrete high-level specifications, and scoping documents, for small to medium projects.
• The specifications produced will describe how the solution integrates with both the business processes and products, and the existing IT infrastructure. It will be required that Telkom's solutioning process is followed, and that Telkom's standard documentation is used.

Job Responsibilities

Compiled Project Scope

• Identify information sources
• Research existing applicable components
• Conduct scoping workshop
• Develop conceptual entity model
• Develop conceptual process model
• Establish scope consensus
• Confirm workshop results
• Compile high-level scoping report
• Obtain sign-off for high-level scoping report

RANGE

• Telkom projects
• Standard For Gate 1 Scope Document
• Preliminary Scope & Definition Iterations Methodology
• Standard For User Report
• Standard For BAA Completion Report

Compiled High Level Business Model

• Conduct high-level business model workshops
• Estimate processes frequencies
• Compile high-level business model
• Establish high-level business model consensus
• Confirm workshop results
• Perform gap analysis
• Define entities, sub-entities and possible attributes
• Define relationships
• Merge applicable entities
• Define & decompose processes
• Compile processes dependency diagrams
• Compile high-level functional model

RANGE

• Telkom business areas
• Standard For Gate 2 High-Level Specification
• Standard For User Report
• Standard For BAA Completion Report
• Current System Analysis Report

Tested Stability

• Conduct high-level stability testing workshop
• Identify probability of business changes
• Analyze impact of identified business changes
• Build resilience into high-level business model
• Validate high-level business model
• Establish high-level stability consensus
• Compile high-level stability report
• Refine high-level business model
• Confirm workshop results

RANGE

• As per Compiled High Level Business Model output

Compiled High Level Business Analysis Report

• Validate high-level business model against scope
• Refine high-level business model
• Conduct review workshop
• Review high-level business model with business
• Establish workshop consensus
• Confirm workshop results
• Compile high-level business area analysis completion report
• Obtain sign-off for high-level business area analysis completion report

RANGE

• As per Compiled High Level Business Model output

Compiled Business Case

• Split business area into sub business areas
• Compile business case
• Obtain sign-off for business case
• Determine scope per sub business area
• Coordinate with business system architecture
• Compile sub business area scoping reports
• Obtain sign-off for sub business area scoping reports
• Analyze process benefits
• Prioritize sub business areas
• Compile cost benefit analysis
• Compile risk analysis

RANGE

• Telkom business areas
• Standard For Feasibility Study Report

Performed High Level Feasibility Study

• Compile RFI's/RFP's/RFB's
• Distribute RFI's/RFP's/RFB's
• Compile evaluation criteria for RFI's/RFP's/RFB's
• Evaluate RFI's/RFP's/RFB's
• Evaluate in-house solution alternatives
• Conduct high-level feasibility workshop
• Establish selection consensus
• Compile high-level feasibility study report
• Obtain sign-off for high-level feasibility study report

RANGE

• As per Compiled High Level Business Model output

Provided Solution Support

• Assist in detailed business area analysis
• Assist in prototyping
• Compile system test plan
• Compile/assist in compiling user manual
• Conduct/assist in training
• Verify testing
• Validate project deliverables against specifications

RANGE

• Telkom solutions
• Communicate With Project Team On Results Of High-Level Analysis
• Transfer Specific Project Knowledge To Project Manager
• Assist With Gate 3 Of The Solutioning Process

Core Competencies

FUNCTIONAL KNOWLEDGE

• Telkom Strategy; IT Infrastructure; Technical Equipment; Solution Processes; Business Management; IT Strategy

FUNCTIONAL SKILLS

• Interviewing & Listening; Facilitation; Observational; Analytical; Writing; Organizational & Time Management; Teamwork; Relationship-building; Negotiating; Modelling; Requirements Management; Change Management; Reporting

Certifications

Education

• NQF 6: National Diploma/ Advanced Diploma/ Certificate in Information Technology

Experience

• 3 Years relevant experience

Additional Information

Experience:

• Preferably IT-related.

Special Requirements:

• Able to communicate effectively with senior and junior levels within the organisation.

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Core Description

• Responsible to develop solutions that encompass customer management, product modelling, ordering, billing as well as integration to back end and third-party network services.
• Participate in all aspects of the software development lifecycle which includes estimating, technical design, implementation, documentation, testing, deployment and support of applications developed.

Job Responsibilities

Develop solutions

• Develop BSS applications covering end to end fulfilment, assurance and billing flow
• Billing and Product Catalogue development and maintenance
• Build applications in accordance with the defined architecture and designs
• Adherence to software development guidelines, principles and best practice frameworks
• Conducting unit testing of code developed
• Programming fundamentals of JAVA and REST Architecture
• Work closely with the project delivery teams to deliver solutions that improve user experience. # Ensure workflows and rules are applied to the
• applications to deliver on business requirements

RANGE

• Customer management, product modelling, ordering, billing as well as integration to back end and third-party network services.

Core Competencies

FUNCTIONAL KNOWLEDGE

• Project delivery on Java based applications; Build applications within an enterprise environment
• Software development cycles and quality assurance processes; Designing, developing and implementing applications using Java EE platforms
• Relational databases -JSP, JDBC, Java Servlets, Javabeans/ EJBs, SQL, JavaScript, HTML
• OSS/BSS Systems Analysis/Development & Trouble Shooting
• Development and delivery experience with Java Technologies: Java, JavaScript, MYSQL, Microservices, Relational databases -JSP, JDBC, Java Servlets, Javabeans/EJBs, SQL, Ubuntu/RedHat/OEL/Linux

Certifications

Education

• NQF 6: National Diploma/ Advanced Diploma/ Certificate in IT/Engineering

Experience

• 3 Years relevant experience

Additional Information

Special Requirements:

• Industry or development platforms certifications advantageous.
• Qualificattion in IT, Computer Science, Information Systems, Engineering.
• Development experience as a developer using predominantly Java. Telecommunications experience advantageous.
• Project delivery on Java based applications.
• The ability to build applications within an enterprise environment
• Understanding of software development cycles and quality assurance processes
• Experience in designing, developing and implementing applications using Java EE platforms
• Exposure with Relational databases -JSP, JDBC, Java Servlets, Javabeans/EJBs, SQL, JavaScript, HTML
• OSS/BSS Systems Analysis/Development & Trouble Shooting
• Development and delivery experience with Java

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Core Description

• Responsible to develop solutions that encompass customer management, product modelling, ordering, billing as well as integration to back end and third-party network services.
• Responsible for building assurance and self-service capabilities and participate in all aspects of the software development lifecycle which includes estimating, technical design, implementation, documentation, testing, deployment and support of applications developed.

Job Responsibilities

• Develop BSS applications covering end to end fulfilment, assurance and billing flow
• Responsible for building assurance and self-service capabilities
• Order management system and workflow definition
• Build applications in accordance with the defined architecture and designs
• Adherence to software development guidelines, principles and best practice frameworks
• Quality assurance of code developed
• Conducting unit testing of code developed
• Define how the components of all the applications relate to each other, and how the facilities (new or existing) will support the capability or business area
• Strong software design and programming fundamentals of JAVA and REST Architecture
• Work closely with the project delivery teams to deliver solutions that improve user experience.
• Participate in strategy discussions related to design and implementation.
• Contribute to the analysis and design process by identifying customers needs and translating those needs into rules that will be enforced by the software application
• Communicate with team members through the Agile process to prioritize, estimate, and triage tasks
• Ensure workflows and rules are applied to the applications to deliver on business requirements

Core Competencies

FUNCTIONAL KNOWLEDGE

• Project delivery on Java based applications; Building and integrating applications; Software development cycles and QA processes; Designing, developing and implementing applications using Java EE platforms
• Custom module and API development; Microservices development and container deployment; API implementation and life cycle management; Integrating open source and third-party applications
• OSS/BSS Systems Analysis/ Development & Trouble Shooting; Java Development and delivery Technologies: JavaScript, HTML5/CSS, Node.js, Angular, PHP, MYSQL, JQuery, Drupal, GIT, Microservices, GIT, MariaDB, Relational databases -JSP, JDBC, Java Servlets, Javabeans/EJBs, SQL, Ubuntu/RedHat/OEL/Linux, Containers (Docker, OpenShift,Kubernetes)

ATTITUDES/ LEADERSHIP COMPETENCIES

• Ability to communicate technical ideas to business users and other teams
• You are a strong communicator, that loves to investigate and find the best solutions for our clients
• Experience in high-volume, fast moving, deadline- riven studio environment
• Works independently and within a team, structures and manages own time well; Proactive, solution-centric mindset

Certifications

Education

• NQF 6: National Diploma/ Advanced Diploma/ Certificate in Computer Science or Engineering

Experience

• 5 Years relevant experience

Additional Information

• Proven track record of project delivery on Java based applications.
•  Solid experience building applications and integrating.
• The ability to build applications within an enterprise environment.
• Understanding of software development cycles and quality assurance processes.
• Hands on experience in designing, developing and implementing applications using Java EE platforms.
• Custom module and API development.
• Great OO skills, including strong design patterns knowledge.
• Microservices development and container deployment experience.
• Experience in an Agile and Scrum environment.
• Experience with Relational databases -JSP, JDBC, Java Servlets, Javabeans/EJBs, SQL, JavaScript, HTML.
• Understanding of DevOps environment.
• Experience in API implementation and life cycle management.
• Experience integrating open source and third-party applications.
• OSS/BSS Systems Analysis/Development & Trouble Shooting.
• Development and delivery experience with Java.
• Experienced with using source control in a collaborative team setting.