Ops Specialist: Pricing & Deals at Telkom

Core Description

• Assist and maintain system pricing and deals across Telkom Business Units. Insert and maintain system pricing and deals for the channel on production systems.
• Ensure effective communication, implementation and support for new procedures, products, methods, and initiatives by compiling document solutions, interfacing with vendors and development teams.
• Product monthly reports on pricing and deals. Be a point of contact to assist with issues and queries. Ensure collaboration between external parties, Device Lifecycle Management, and Products Development/ Management.

Job Responsibilities

OUTPUT 1

• Compiled Statistics

SUB-OUTPUTS

• Receive and analyze request
• Gather information
• Analyze Information
• Liaise with all relevant role-players
• Compile document
• Distribute document

RANGE

• Management
• Statistical
• Impact
• Progress Reports
• Methods & Procedures

OUTPUT 2

• Provided Support

SUB-OUTPUTS

• Receive and analyze request
• Gather information
• Analyze Information
• Liaise with all relevant role-players
• Feedback to role player
• Compile document
• Distribute document
• Inform role players
• Process request
• Implement solution
• Update information

RANGE

• Projects
• Policies
• Procedures
• Systems
• Products/ Services
• Campaigns
• Stock
• Supplier related queries

OUTPUT 3

• Coordinated Projects

SUB-OUTPUTS

• Gather information
• Compile master plan/ charter
• Coordinate actions
• Monitor/ track progress
• Liaise with role players

RANGE

• Business decisions
• Test work
• Business cases
• Ad hoc projects

OUTPUT 4

• Reporting

SUB-OUTPUTS

• Obtain & provide progress reports
• Provide progress reports
• Manage and approve scope changes
• Facilitate IT process
• Implement project and pricing
• Monitor progress/ reschedule

RANGE

• Pricing system
• Deals pricing

OUTPUT 5

• Broadsheet Marketing and Campaigns

SUB-OUTPUTS

• Categorize products
• Ensure correct pricing of deals are loaded
• Ensure correct device is loaded against deal
• Upload deals on time

RANGE

• SAP
• OMS
• ARIA

Core Competencies

FUNCTIONAL KNOWLEDGE

• Computer Software; Customer Needs; System; Project Management; Telkom Products & Services; Telkom Policies & Procedures; Relationship & Stakeholder Management

FUNCTIONAL SKILLS

• Analytical; Computer Applications; Communicating; Information Management; Planning; Problem Solving; Conflict Management; Time Management

Certifications

Education

• NQF 5: Higher Certificate/ Advanced National Vocational Certificate

Experience

• 3 Years relevant experience

Additional Information

Experience:

• Experience in the Telkom Retail/ Customer Service environment.