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Altron Bytes Systems Integration (Altron BSI) is an end-to-end ICT service provider of consulting, implementation and outsourcing services, which are strategically aligned to fit for purpose, cost effective, and optimised for performance. We have a clear go-to-market in key industries covering: Financial Services; Telecommunications, Media & Entertain...
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Job Description
The major function of this position is to coordinate delivery of Altron Systems Integration services to clients and is responsible for all Service Support and Service Delivery actions to ensure they meet the Clients business needs and IT Requirements. Responsible for overall Customer Satisfaction and adherence to SLAs. Ensure Altron SI operates as a true managed service provider. This role is responsible for the Line Management functions and the delivery of all teams that report into the Operational Support function. Driving responses to and providing input into RFP process and creating associated proposals, and assist with expanding existing and new account revenues as per annual targets.
The incumbent is required to have demonstrated the following competencies:
Relevant experience and Qualifications:
Education
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