Operations Manager at Aramex South Africa

Purpose of the Job

• The function is to ensure that the logistics teams and facilities are supported through the implementation of best practices and standard operating procedures allowing for a world class customer experience.

Job Description

• Manage and support the warehouse teams nationally.
• Lead and implement all standard operating procedures to ensure process flows and stock accuracy.
• Oversee system implementation use and accuracy.
• Excel proficiency 
• SLA and KPI management, control, and continuous improvement
• Management of cost containment
• Ensure quality compliance is monitored and audited based on the client’s quality requirements.
• Lead, motivate and empower staff through effective and open communication and coaching.
• Attend to and resolve audit findings.
• Assist in growing the business by identifying additional business areas to target.
• Ensure contract compliance is adhered to.

Job Requirements - Experience and Education

• 8-10 years’ managerial experience in Logistics Management, Supply Chain and Warehouse operations
• Experience in presentation and negotiation of business solutions at senior management level
• Valid Code 08 driver’s license and own reliable transport and willing to travel.
• Shift structure is 07H00 - 16H00 (Required working hours may vary)