Operations Manager Mokopane, Mogalakwena at Epiroc

Main Duties & Responsibilities:

Safety and Compliance:

• Drive a culture of safety across all MARC site activities, ensuring compliance with mine safety standards and legal requirements.
• Implement and monitor safety initiatives to continuously improve safety performance and reduce risk.

Operational Management:

• Oversee maintenance and repair operations for the fleet of mining equipment, ensuring adherence to planned maintenance schedules and achieving equipment availability targets.
• Coordinate with the planning team to ensure seamless execution of maintenance plans and rapid resolution of equipment breakdowns.
• Manage and optimize resource allocation, including manpower, tools, and equipment, to meet 24/7 operational demands.

Customer and Stakeholder Engagement:

• Build and maintain strong working relationships with the customer and other stakeholders on-site.
• Act as the point of contact for the client, addressing concerns and ensuring compliance with all contractual obligations.
• Partner with the client to identify and deliver value-added services that enhance operational performance and profitability.

Team Leadership and Development:

• Lead, coach, and develop a high-performing team of supervisors, technicians, and support staff.
• Drive leadership accountability, foster teamwork, and maintain high levels of employee engagement.
• Identify and implement skill development programs to address capability gaps and support career progression.

Standardization and Process Improvement:

• Standardize processes across workshops and inventory management systems to ensure consistency and operational efficiency.
• Drive continuous improvement initiatives to maintain a competitive edge and improve service delivery.

Reporting and Analysis:

• Provide regular reports on site performance, including safety metrics, equipment availability, and operational challenges.
• Analyse data to identify trends, opportunities for improvement, and potential risks.

Key Deliverables:

• Achieve and maintain contractual KPIs, including safety, equipment availability, and cost control.
• Drive customer satisfaction and strengthen client relationships.
• Develop a high-performing and engaged workforce.
• Implement operational improvements to enhance efficiency and profitability.
• This position provides an excellent opportunity to lead a critical operation at a MARC site, ensuring safety, efficiency, and strong client partnerships for long-term success.

Skills Competences, Skills & Experience:

Experience:

• Minimum 10 years of experience in mining operations, with at least 5 years in a management role (compulsory).
• Proven experience managing MARC site operations or large-scale maintenance projects.
• Strong technical background in maintenance and repair of mining equipment.
• Demonstrated experience with managing open cast operations and operational systems.

Technical Knowledge:

• In-depth understanding of Epiroc mining equipment and aftermarket services.
• Expertise in maintenance management systems and inventory control.

Educational Qualifications:

• Qualified Artisan (compulsory).
• National Diploma in Engineering, Operations Management, or a related field.
• Bachelor’s degree in Operations Management, Business Administration, or Engineering (desirable).

Behaviours and Attributes

• Strong leadership skills with the ability to mentor and motivate a large, diverse team.
• Commitment to fostering a positive safety culture on-site.
• Excellent communication and negotiation skills to build strong client relationships.
• Analytical mindset with a focus on operational and financial optimization.
• High level of adaptability and problem-solving ability in a dynamic environment.

Travel and Work Environment

• Based on-site at a mining operation with a requirement to spend the majority of time on-site.
• Travel to other sites or regional offices as required.