Operations Manager at Omnia (Pty) LTD

Why This Role Matters (Purpose):

• Manage the customer accounts focusing on both sales and service in support of the region's goals and objectives and achieving a sustainable and profitable region. 

What You Will Be Responsible For:

Achieved regional production and profit targets

• To effectively manage the operational service delivery value chain through a whole series of activities to create and build value at every step-in accordance with the organisational vision
• Ensure planning is reliable, robust and repeatable
• Appropriately prioritizing activity to continuously achieve targets drive sales of the underground business: trading, product services etc.
• Lead operations growth and improvement of all work activities and performance standards
• Coordinate maintenance and technical services input as required to achieve planned targets.
• Influence best practices across operations
• To perform and report on monthly, quarterly and annual business planning thus ensuring efficient and effective management of finances, sales and strategic growth which assists in such a manner as to accomplish the objectives of the department
• Work as part of the management team to share ideas and improve operations, recommending, supporting and implementing continuous improvement activities, processes and procedure improvements to optimize results and improve quality of delivery in line with company and customer requirement
• To ensure effective management of sales revenue, gross margins, gross profits and expenses 

Increased revenue through expanded client/sales base

• To compile and execute business strategy thus ensuring new business for BME.
• Identify customer requirements to enable the appropriate development of and/or improvement of existing solutions to ensure new and continued business for BME.
• Identify customer requirements, develop and implement a product strategy that includes product definition, pricing, promotional tactics and roadmaps to ensure new and continued business for BME.

Prevented/mitigated operation/services risks to the business

• To ensure that all the requirements of the Mine Health and Safety Act, OHS Act, and statutory requirements within the department/remit thus ensuring effective management of SHERQ and adherence to stipulated disciplines for continuous improvement of occupational Safety, Health, Environment, Risk and Quality that impact on any BME.
• To ensure that all employees adhere to mine specific SHERQ requirements and safety procedures.
• Integrate SHERQ initiatives into operational planning, decision making, systems and processes
• Ensure all hazards and sources of loss are identified, evaluated, and controlled in accordance with BME SHERQ Policies and the Safety Management Standards
• Be accountable for safety, health and environment activities
• Develop a high level of safety and environmental awareness amongst your team and establish appropriate operational targets to prevent harm
• Effectively manage the equipment, vehicles and assets thus adhering to processes and procedures.
• Ensure infrastructure and equipment are maintained to a standard that allows planned targets to be met and does not compromise the long-term integrity of assets.
• To effectively manage the maintenance of company equipment, vehicles and all other assets in line with company policy and procedures.
• Stay current and up to date of any changes that may affect the supply and demand of needed products and materials and advise of their impact
• Consistently apply workplace management procedures to ensure compliance with policies, procedures, agreed values and behaviors and Omnia Group Code of Conduct

Enabled operational/service unit

• Manage all aspects of human capital through the HR value chain and in accordance to legislation.
• Manage human resources strategically within your operations to result in BME having preferred employer status and being a high achieving organizational environment.
• To define, develop and implement policies, procedures and processes to ensure process excellence and continual process improvement.
• Establish processes/systems to align with the business plan and assist in exceeding expectation
• Ensure operational practices support effective employee relations
• Ensure employees are trained and held accountable for roles
• Align operational and employee objectives to the business plan and BME Values and Behaviors
• Promote and manage effective leadership, performance management, career development and succession planning of team personnel
• Manage operations personnel to ensure adherence to prescribed procedures and to contribute to quality improvement within the operation
• To effectively manage stock to obtain and preserve a suitable assortment of goods while also keeping track of all orders, shipping and handling, and other related costs.
• Coordinate the operations budget
• To ensure efficient and effective management of finances in such a manner as to accomplish the strategic objectives of the organisation. 

Achieved and improved cost targets

• Coordinate the regions budget
• Manage expenditure to within budget
• Ensure all projects are effectively budgeted and monitored with time, quality and cost constraints
• Utilize assets to manage a quality outcome and minimize costs

Secured and retained clients

•  Interacting and liaising with customers daily
• Develop and maintain strong relationships with internal and external stakeholders
• Secured customer loyalty through responsive and continuously improved customer value-adding solutions
• Services that attract and retain BME as supplier of choice

What You Will Bring:

Qualifications:

• Degree in Mining Engineering or equivalent
• Advanced Blasting Course (Blasting Certificate)
• Shift boss Certificate of Competence

Experience:

• At least 5 years operational experience as multi–Sites Manager or equivalent preferably in the underground environment
• 3 years demonstrated experience in quality management
• 3 years demonstrated experience in people management

Key Competencies:

• Business Acumen
• Conflict Management
• Customer Focus
• Timely Decision Making
• Functional Technical Skills
• Developing Direct Reports
• Innovation Management
• Problem Solving
• Results Driven