Operations Manager at Red Bull

• The Red Bull South Africa Operations Manager is an integral part of the organization, leading a top performing team, and partnering with business to deliver on excellent execution and continued growth.
• This role is responsible for ensuring the timely supply of top-quality products to the market (finished goods and visibility items) and providing services that reflect the premium Red Bull brand, at optimized costs.
• The Operations Manager will oversee the supply chain with the immediate objectives of transparency, flexibility, sustainability and efficiency, following an end-to-end approach. In addition to this, the role will be held accountable to deliver realistic plans to properly manage resources, capacities, materials and budgets and plan, execute and finalize procurement strategies for goods and services spend across the business.
• The successful applicant will be responsible for implementing Red Bull standard operations processes and improving and developing existing processes in conjunction with Red Bull HQ.
• The aim of the role is to develop and execute state-of-the-art operations and anticipate future needs of the organization.

RESPONSIBILITIES

Areas that play to your strengths

All the responsibilities we'll trust you with:

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MANAGEMENT

• Drive the efficiency and effectiveness mind-set in the organization.
• Effectively communicate with all Red Bull stakeholders (internal, external & HQ) to understand their needs and support them in the most efficient way for the company. This includes customers, industry and trade associations.
• Engage with key customers to build trust and establish joint continuous improvement projects to optimize service levels, quality, and costs. (e.g. build, maintain and develop customer collaboration platforms with top customers for planning and supply chain processes).
• Create and own the operations business plan to ensure synchronization to global, regional and country strategy.
• Ensure that all tasks are carried out by a capable, engaged and motivated team, ensuring growth and development opportunities where applicable.
• Have a deep understanding and proper documentation of the processes & systems landscape and assurance of the international Red Bull standards.
• Accountable up-to-date and accurate data in the relevant Red Bull systems.
• Ensure in-time reporting of KPIs to HQ and to internal stakeholders defining appropriate reporting requirements for the market (e.g.: Dashboard, etc.).

PLANNING

• Responsible for the Sales & Operations planning process in the organization to ensure proper forecasting and inventory management, including order cycle of finished product and POS materials purchased from Red Bull HQ.
• Own and drive portfolio management (incl. product lifecycle and post launch evaluations) within the local organization. Challenge status quo and critically review current product portfolio. Act as the gatekeeper when it comes to product launches, phase outs.

LOGISTICS

• Hold a deep understanding and monitoring of all costs occurring in the operational area and implementation of cost saving initiatives considering both internal (Red Bull group) and external benchmarks to ensure appropriate cost structures.

PROCUREMENT

• Ensure effective and efficient management of local service providers, including the responsibility of defining and adjusting related SLAs to adapt them to the constant changes of business requirements. This includes constructive feedback to HQ for service providers managed centrally, with impact in local organizations.
• Develop, implement and centrally store all purchasing policies, outsource guidelines and procedures (bid proposals, qualify of vendors, requirements documentation,) in conjunction with HQ and all departments, adhering to specific requirements.

QUALITY

• Ensure that quality standards, as defined by Red Bull HQ are implemented, published internally and executed in the local organization. Strengthen the quality awareness within the local organization, supporting with regular quality onsite audits (warehouse), reviews (quality KPI´s) and training sessions.

RISK MANAGEMENT, SUSTAINABILITY AND HEALTH & SAFETY

• Report on developments regarding risks and opportunities occurring of political/public measures in the field of sustainability to Red Bull HQ on a regular basis and take ownership of all sustainability groups in trade/industry associations. This includes supporting Marketing and On-Premise in organizing recycling concepts for Red Bull events.
• Manage & lead implementation and execution of national Health & Safety regulations in the local organization.
• Be the local sustainability ambassador for global and local guidelines / projects.

EXPERIENCE

Your areas of knowledge and expertise that matter most for this role:

• Proven track record of strategic business integration cross functionally.
• At least 7 years' experience in the area of Operations within an international supply chain, in a group context.
• High levels of energy, motivation and drive.
• Strong leadership skills and the ability to motivate and lead teams.
• An entrepreneurial ‘can do’ attitude facilitated by continuous learning and the ability to apply ‘best practice’.
• Experience in project management.
• Hands-on professional.
• Detail orientated.
• Proactive, continuous improvement and quality minded.
• Working knowledge of SAP R/3 and IBP is a strong plus.
• Excellent MS Office skills (Excel, Word and PowerPoint are essential).