Job Vacancies at Footgear SA

Requirements

What You’ll Be Doing

• Customer game on point – Giving customers top‑tier service and making every visit a win
• Merch on lock – Keeping the store looking fresh, clean, and on brand
• Stock & security – Following loss‑prevention rules and looking after the goods
• Team support – Keeping the store neat, organized, and ready for business

Who We’re Looking For

• People‑focused with good energy – You enjoy engaging with customers
• Reliable & proactive – You take initiative and don’t wait to be told
• Positive mindset – Willing to learn, grow, and level up
• Trustworthy & responsible – You handle responsibilities and take pride in your work

The Must‑Haves

• Grade 10 (matric preferred)
• No experience needed (retail or sales experience is a bonus)
• Able to work weekends, public holidays & shifts
• Confident communicator with strong people skills
• Comfortable promoting products and chatting to customers
• Basic computer skills

Closing Date: 15 October 2026

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WHAT YOU’LL BE DOING

As the Senior Sales Generator (2IC), you’ll play a critical role in the day‑to‑day success of the store by:

• Driving sales performance through customer engagement and conversion
• Acting as second‑in‑charge in the Store Manager/Supervisor’s absence
• Leading by example on the sales floor
• Coaching and motivating the team to hit daily and monthly targets
• Upholding visual merchandising and brand standards
• Assisting with stock control, shrinkage prevention, and housekeeping
• Ensuring service excellence at all times

Key Responsibilities

• Assist the Store Manager/ Supervisor in achieving sales targets, KPIs, and store profitability
• Lead, motivate, and support the store team to deliver excellent customer service
• Supervise daily store operations, including opening/closing procedures
• Ensure effective stock control, stock loss prevention, and merchandising standards
• Handle customer queries and complaints professionally and efficiently
• Support staff training, onboarding, performance management, and discipline where required
• Ensure compliance with company policies, procedures, and health & safety standards
• Step into the Manager on duty MOD (Manager on Duty) role when required

Key Competencies

• Leadership and team motivation
• Strong communication and interpersonal skills
• Problem-solving and decision-making ability
• Results-driven with good attention to detail
• Ability to work under pressure in a fast-paced retail environment

Requirements

• Matric / Grade 12 preferred
• Minimum 2+ years’ retail experience, with at least 1 year in a key-holder/supervisory capacity/role
• Proficient in MS Office and retail management systems (POS)
• Strong understanding of cash handling, stock management, and retail administration
• Good working knowledge of retail policies, procedures, and compliance
• Proven experience managing customer service, staff, stock, and sales
• Excellent organisational and planning skills
• Ability to work retail hours, including weekends and public holidays

Closing Date: 10 October 2026 

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Key responsibilities

• Drive sales and profitability: Deliver regional sales and profitability targets through rigorous performance management, focused intervention plans, and continuous improvement.
• Lead retail execution: Ensure consistent merchandising, promotional execution, replenishment, and customer-journey standards across all store formats.
• Champion customer experience: Embed Footgear’s service culture, resolve escalated customer matters, and coach teams to improve service outcomes.
• Build high-performing teams: Develop leadership capability through coaching, talent development, succession planning, performance management, and effective employee relations practices.
• Protect stock and assets: Strengthen stock, cash, banking, till, receiving, and asset controls while reducing shrinkage and improving risk outcomes.
• Manage compliance and safety: Ensure stores meet company policy, labour, risk, and occupational health and safety requirements.
• Control costs: Manage staffing, rosters, casual labour, travel, and controllable expenses within budget while protecting productivity.
• Use insight to act: Analyse sales, operational, and compliance reports, provide clear performance updates, and convert insights into measurable action.
• Maintain regional visibility: Conduct structured store visits across the Western and surrounding areas to support execution, capability, and performance.

Requirements

• A Grade 12 certificate or equivalent qualification.
• A relevant tertiary qualification in Retail Management, Business Management, or a related field is advantageous.
• At least five years’ retail management experience, including three years in a multi-site or area-management role.
• Proficiency in Microsoft Office and confidence using retail reporting, point-of-sale, and workforce-management systems.
• Reliable transport and flexibility to travel frequently, including overnight stays when required.
• A proven record of delivering sales growth, operational excellence, and cost control across a regional store portfolio.
• Experience leading Area Managers, Store Managers, and geographically dispersed teams.
• Strong knowledge of retail operations, merchandising, stock and cash controls, risk management, HR, and employee-relations processes.
• Strong analytical, planning, reporting, communication, and presentation skills.
• A valid driver’s license and willingness to travel extensively across the Western and surrounding areas.

Success profile

• Values-led leader who sets clear standards and leads by example.
• Commercially astute, customer-centric, and focused on sustainable business results.
• Disciplined, resourceful, and solution-driven in a large, geographically spread region.
• Inclusive people leader who communicates clearly, builds trust, and embraces diversity.
• Confident translating data, standards, and business challenges into practical action.

Closing Date: 10 October 2026 

go to method of application »

WHAT YOU’LL BE DOING

As the Senior Sales Generator (2IC), you’ll play a critical role in the day‑to‑day success of the store by:

• Driving sales performance through customer engagement and conversion
• Acting as second‑in‑charge in the Store Manager/Supervisor’s absence
• Leading by example on the sales floor
• Coaching and motivating the team to hit daily and monthly targets
• Upholding visual merchandising and brand standards
• Assisting with stock control, shrinkage prevention, and housekeeping
• Ensuring service excellence at all times

Key Responsibilities

• Assist the Store Manager/ Supervisor in achieving sales targets, KPIs, and store profitability
• Lead, motivate, and support the store team to deliver excellent customer service
• Supervise daily store operations, including opening/closing procedures
• Ensure effective stock control, stock loss prevention, and merchandising standards
• Handle customer queries and complaints professionally and efficiently
• Support staff training, onboarding, performance management, and discipline where required
• Ensure compliance with company policies, procedures, and health & safety standards
• Step into the Manager on duty MOD (Manager on Duty) role when required

Key Competencies

• Leadership and team motivation
• Strong communication and interpersonal skills
• Problem-solving and decision-making ability
• Results-driven with good attention to detail
• Ability to work under pressure in a fast-paced retail environment

Requirements

• Matric / Grade 12 preferred
• Minimum 2+ years’ retail experience, with at least 1 year in a key-holder/supervisory capacity/role
• Proficient in MS Office and retail management systems (POS)
• Strong understanding of cash handling, stock management, and retail administration
• Good working knowledge of retail policies, procedures, and compliance
• Proven experience managing customer service, staff, stock, and sales
• Excellent organisational and planning skills
• Ability to work retail hours, including weekends and public holidays

Closing Date: 10 October 2026 

go to method of application »

Key Competencies

• Integrity and confidentiality
• Sound judgement and decision-making
• Resilience and professionalism
• Attention to detail
• Influencing and negotiation skills
• Problem-solving and analytical thinking
• Strong interpersonal and relationship-building skills

Key Responsibilities

• Provide advice and support to managers on employee relations matters.
• Manage disciplinary, grievance, incapacity, and misconduct processes.
• Conduct investigations and prepare reports on employee relations cases.
• Facilitate disciplinary hearings and employee consultations.
• Represent the company at CCMA conciliations and arbitration proceedings where required.
• Ensure compliance with labour legislation, company policies, and best practices.
• Support the implementation of performance management and corrective action processes.
• Monitor and identify employee relations trends and recommend proactive solutions.
• Build constructive relationships with employees, managers, and key stakeholders.
• Assist with policy development, communication, and training initiatives.
• Maintain accurate records and provide employee relations reporting.

Requirements

Requirements

• Diploma or Degree in Human Resources, Labour Relations, Industrial Psychology, or a related field.
• Minimum 3–5 years' experience in Employee Relations or Human Resources.
• Strong knowledge of South African labour legislation, including:
• Labour Relations Act (LRA)
• Basic Conditions of Employment Act (BCEA)
• Employment Equity Act (EEA)
• Skills Development Act
• Experience managing disciplinary hearings, grievances, and CCMA matters would be advantageous.
• Excellent investigation, interviewing, and report-writing skills
• Strong communication, conflict resolution, and stakeholder management abilities.
• Valid driver's licence advantageous and willingness to travel when required.

Closing Date: 10 October 2026