Operations Manager at Unique Personnel

Job Description    
Key Responsibilities 

• Overseeing production, warehousing, inventory, logistics, and distribution operations in Johannesburg. 
• Remotely overseeing and coordinating the logistics warehouse in Cape Town, ensuring alignment with company procedures, stock control standards, reporting requirements, and service levels. 
• Coordinating operational workflow between purchasing, production, warehousing, sales, and distribution departments. 
• Ensuring that stock received is correctly processed, stored, controlled, and made available for sale or distribution. 
• Managing inventory control, stock accuracy, cycle counts, warehouse organisation, and ERP system updates. 
• Developing, implementing, and monitoring standard operating procedures to improve workflow, accuracy, and efficiency.
• Leading operational risk management, safety audits, preventative maintenance, and compliance activities. 
• Ensuring compliance with SABS, SANS, NRCS, OHS, and other relevant operational standards where applicable. 
• Identifying cost-saving opportunities and implementing operational efficiency improvements. 
• Managing operational budgets, cost tracking, and variance reporting. 
• Recruiting, training, supervising, and developing operational staff.  Promoting accountability, discipline, performance, and teamwork across all operational departments. 
• Preparing regular operational reports, KPIs, and performance updates for management. 
• Resolving internal and external customer service issues promptly and professionally. 
• Ensuring that company standards, service levels, and customer expectations are consistently met.

Inherent Requirements    

Key Requirements

• Matric, with a qualification in Operations Management, Logistics, Supply Chain, or a related field preferred.  
• 5 to 10 years’ proven experience managing operations, production, warehousing, and logistics teams. 
• Experience managing teams of 50 or more employees. 
• Experience in the electrical, lighting, manufacturing, or distribution industry would be highly advantageous. 
• A strong electrical product background, with contactable references. 
• Knowledge of the OHS Act and relevant legal, statutory, safety, and quality requirements. 
• Experience dealing with suppliers, internal departments, freight, logistics, warehousing, and customers. 
• Strong computer literacy, including MS Office, ERP systems, and reporting tools. SYSPRO experience will be advantageous.