Operations Supervisor at CHEP

Position Purpose :

The Operations Supervisor will be responsible for all equipment processing activities as well as maintenance for the Plant/s under his/her control. The incumbent is responsible to develop and manage relationships with all 3rd party service providers as well as customers where onsite activities occur within their area of responsibility.

Scope :

The Operations Supervisor will be responsible for all equipment processing activities as well as maintenance for the Plant/s under his/her control. The incumbent is responsible to develop and manage relationships with all 3rd party service providers as well as customers where onsite activities occur within their area of responsibility.

The incumbent will also be responsible for ensuring that all Company policies and procedures (ie SLA’s and SOP’s) are adhered to and implemented by all staff and 3rd party contractors situated in his/her area of responsibility.

Major/Key Accountabilities :

Key Accountabilities

People and Safety

• Promote and drive a culture of Zero Harm.
• Implement the safety strategies across CHEP and TPM plants.
• Responsible for the GAP, SEMP and Environmental requirements and audit results.
• Recruit, motivate and develop subordinates.
• Develop a motivated and productive workforce through effective people management and communication skills.
• Ensures that good communications and sound relationships are maintained with all employees, shop stewards and respective unions.

Stock Management

• Responsible for the management and control of all hire stock and raw material.
• Highlight areas of risk and manage variances to ensure the prevention of any stock losses.
• Participates in regular stock audits, supervises all quarterly and annual stock-count audits and resolves queries.
• Ensures that the area of responsibility is efficiently stocked with both hire equipment and repair material to meet customer requirements.

Quality

• Ensure all quality standards are met.
• Conducts quality audits and take corrective action for poor quality and/or over-repair.
• Follow up and resolve all customer complaints and implements solutions.
• 3rd Party Service Providers
• Manage and assist 3rd Party Service Providers through Service Level Agreement stipulations and requirements.(SLA’s)
• Ensure 3rd party compliance to all CHEP Operational SOP’s as well as statuary requirements which includes the LRA, BCEA, EE, and OHSACT.

Plant and property Maintenance

• Responsible for the overall maintenance, fault finding, repair and replacement of mechanical equipment to ensure a smooth, efficient operation of the plant and machinery at the Service Centre(s) in accordance with Company and Government Regulations and Standards
• Planning and executing a documented preventative maintenance system in conjunction with the Plant Manager
• Ensure that all electrical and mechanical equipment are operating in strict accordance with Government and Company Rules and Regulations

Qualifications

• Operations / Production Management Diploma
• Six Sigma Green Belt Certified
• 5 Years Production Management experience in a unionized environment

Experience

• Operations 10 years