Operations Support Administrator (Retail) - Umhlanga at Hollywoodbets

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• Microsoft Office experience.

A Bonus To Have:

• Valid driver’s license.
• 1 – 3 years’ administrative management experience.

What You’ll Do For The Brand:

• User Rights Management: Manage and validate user rights and roles in the SyX & HIS systems promptly. Ensure that feedback received is efficiently communicated to the IT department and oversee the implementation of these changes while maintaining accurate records of all system modifications.
• Branch Creation and Closure: Facilitate the creation and closure of new branches, managing the process from start to end and ensuring that all necessary updates are made on required platforms.
• Operational Database Maintenance: Maintain the operational database on HIS, including tasks such as managing Self-Exclusions, Customer Bans, and Terms & Conditions, ensuring data accuracy and compliance.
• Voucher Process: Ensure that approved vouchers are printed and distributed accurately and within specified timelines. Maintaining accurate records of all vouchers.
• Regional Information: Regularly update regional information to ensure it remains current and accessible to required departments.
• Branch Visits: Conduct branch visits to gain an understanding of their operations, address issues proactively, and identify opportunities for improvement.
• Report Consolidation: Prepare and consolidate various reports as requested by Management, providing valuable insights and information for decision-making.
• Continuous Improvement: Demonstrate a commitment to ongoing learning and the implementation of new techniques to enhance operational efficiency and effectiveness.
• Ad-hoc: Offer support to the Retail Operations & Management Team falling within the administrative scope ensuring timely completion within specified deadlines.

What You’ll Bring To The Team:

• Demonstrate good analytical skills.
• Strong computer skills.
• Demonstrate creative skills.
• Strong sense of accountability.
• Work under pressure and able to meet deadlines.
• Demonstrate excellent attention to detail.
• Must be able to plan effectively and efficiently in order to meet deadlines.