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  • Posted: May 14, 2026
    Deadline: Not specified
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  • Sygnia Group is a specialist financial services group focused on the provision of multi-management, index tracking and administration solutions to institutional and retail clients in South Africa and abroad. We provide a wide range of financial services to a diverse group of domestic and international clients. Whether you’re a corporation, a financial inst...
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    Operations Support Consultant

    ROLE DESCRIPTION:

    • As an Operations Support Consultant, you will play a key role in ensuring the smooth operation of the team by providing technical and administrative support across critical processes. The role requires a keen eye for detail, strong problem-solving abilities, and the capacity to manage multiple priorities in a fast-paced environment.

    DUTIES AND RESPONSIBILITIES:

    • Assist in validating the integrity of all bulk-run data files before initiation
    • Ensure all operational exceptions stemming from bulk runs (failed collections, income depletion) are attended to promptly
    • Attend to product specific monitoring and controls (Guaranteed Annuity, Glidepath management)
    • Attend to any corrective action that needs to be taken in response to regulatory compliance monitoring (Reg28 monitoring, forced rebalancing, fund restriction corrections)
    • Assist with the setup and ongoing maintenance of model portfolios
    • Validate and initiate monthly phase-in runs
    • Handle bulk-email communication to clients and advisers in response to operational initiatives
    • Provide technical administrative assistance to Finance, QA and SRS when required (incident calculations, data requests, clean-ups etc)
    • Ensure the proper execution of all data clean-up initiatives (SARS missing data, contact detail validity etc)
    • Assist with all business testing requirements (new project/system implementation, tax certificate testing etc)
    • Prepare, collate and submit bespoke reporting as required by external stakeholders
    • Manage and collaborate with relevant stakeholders in the balloting process
    • Assist with the documentation of any business requirements, systems requirements, processes, procedures and controls
    • Assist with any technical operational problems or escalations

    ROLE QUALIFICATIONS AND EXPERIENCE:

    • Com / B.Sc or equivalent undergraduate degree / diploma is preferable,
    • At least 2-3 years’ experience in an administrative or operational environment
    • A strong performance track record and distinct technical capability
    • Fully multi-skilled on Sygnia’s administrative products, administrative processes and procedures

    Professional Characteristics

    • Strong organisational skills, resilient and able to function in a fast paced and high-pressure environment
    • Meticulous, deadline driven and reliable
    • Strong sense of duty and accountability
    • Self-starter proactively taking ownership of development
    • Client focused with good verbal and written communication skills
    • Exhibit a professional image in character and communication
    • High degree of team- and self-awareness
       

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    Method of Application

    Interested and qualified? Go to Sygnia Asset Management on sygnia.simplify.hr to apply

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