Operator Service Centre at Peninsula Beverage Company

Job Description

• To act as the interface between CCPB and the customer by making and answering calls with the express purpose of generating sales.
• This role is the professional frontline to CCPB in order to satisfy customer needs and process orders.
• Provide quality call
• Achieving and Exceeding targets
• Customer Service (Internal and external customers)
• Process Information
• Master Data management
• SHEQ Responsibilities

Skills, Experience & Education

• Minimum of a 3-year National Diploma (NQF6) in relevant field
• Call centre qualification advantage
• 2 year working experience in a call centre environment
• Sales experience in the FMCG sector
• Computer Literate (ERP System) 
• Good Telephone etiquette
• Valid Drivers License