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  • Posted: Jun 13, 2025
    Deadline: Not specified
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  • HEINEKEN - the world's most international brewer. It is the leading developer and marketer of premium beer and cider brands. Led by the Heineken® brand, the Group has a portfolio of more than 300 international, regional, local and speciality beers and ciders. We are committed to innovation, long-term brand investment, disciplined sales execution and focused...
    Read more about this company

     

    Ops Controller - Mbombela

     The incumbent is the designated stand-in for Operations Manager and / or the Logistics Manager (dependent on the size of the DC)  

    • Maintain cost-effective warehousing and distribution of company products. 
    • Ensure that the effective functioning of the Outsource Services department. 
    • Maintain systems and procedures that operate effectively.  
    • Aim for effective and outstanding delivery service.  
    • Maintain company vehicles, material handling equipment and the site in a cost-effective manner.  
    • Engage Transport suppliers to maintain optimal fleet uptime to deliver on customer service commitments.  
    • Manage TMS, ATG and POC to ensure correct loads are executed and that they are loaded as per the invoice. 
    • Manage all returned stock.  
    • Ensure that orders are prepared correctly to ensure customers receive deliveries within agreed service level timelines.  
    • Manage performance of contractors according to the agreed SLA.  
    • Oversee the Warehouse to ensure quality adherence is maintained, and that the relevant stakeholders are engaged. 
    • Effectively handle customer complaints and ensure corrective action is taken where necessary.  
    • Manage the OTIF component of customer service. 
    • Evaluate and maintain loss control procedures on an on-going basis.  
    • Ensure that stacking heights are complied with and maintained.  
    • Ensure quality control checks on receipt of stock and before dispatch of stock is in place.  
    • Maintain site housekeeping standards, at all times.  
    • Ensure adherence to site safety standards.  
    • Assist in conducting monthly stock counts in line with the Inventory management procedures and processes. 
    • Understand, implement, and adhere to Internal Control Measures such as ICC’s, ISO requirements, and Operations Excellence  
    • Create an environment that allows for cross functional learning and integration.  
    • Support Administrators that work across functions.  
    • Ensure that Operational Costs cents per liter is contained through continual investigation and improvement of asset utilization and effective warehouse management. 
    • Ensure on-going training and development is completed.   

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    Method of Application

    Interested and qualified? Go to The Heineken Company on careers.theheinekencompany.com to apply

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