Ops Specialist: Business Case Management at Telkom

Core Description

• The management and coordination of multi-disciplinary projects/ business cases, as well as projects which require special coordination, varying from short to long term.

Job Responsibilities
OUTPUT 1

• Compiled Project Plan

SUB-OUTPUTS

• Receive request and analyze
• Determine scope of project
• Compile objectives and strategies
• Compile resource plan
• Evaluate project costing
• Validate project existence and expenditure
• Compile draft project plan
• Liaise with role players
• Compile final project plan
• Obtain authorisation
• Distribute project plan

RANGE

• New Projects
• Special projects
• All Business areas in NCO
• Network and Re-engineering

OUTPUT 2

• Compiled Business Cases

SUB-OUTPUTS

• Receive/ identify requirements
• Obtain/ analyse information
• Consolidate information
• Compile/ submit business case
• Obtain approval

Provide feedback
RANGE

• Capital
• OPEX
• Technical validation

OUTPUT 3

• Managed Business Case

SUB-OUTPUTS

• Monitor project progress
• Manage placing of orders, capturing of GRN#/POD's and payment of invoices
• Compile and manage spend plan
• Manage capital finance efficiencies
• Manage deliverables/ resources
• Review progress
• Take corrective action if necessary
• Obtain project approval according to business case criteria

RANGE

• New projects
• Existing projects
• Special projects
• Business Cases

OUTPUT 4

• Established and Maintained Relationship

SUB-OUTPUTS

• Determine key role players
• Obtain information on key role players
• Establish relationships
• Provide Customer Care
• Maintain relationships
• Ad-hoc training co-ordination

RANGE
Internal

• Meetings
• Capital Allocation and Management Team
• Telkom Related Projects
• National
• International

OUTPUT 5

• Compiled Reports

SUB-OUTPUTS
Receive and analyze request for report or identify need for report

• Obtain information
• Analyze Information
• Make corrections
• Forward report

RANGE

• Ad-hoc reports
• Specific reports

OUTPUT 6

• Completed Project

SUB-OUTPUTS

• Commission/ Decommission project
• Acceptance testing - co-ordination/ new equipment
• Conduct customer implementation review and sign off
• Complete documentation/ records
• Perform financial reconciliation on project
• Capitalization of project
• Initiate and ensure payment process
• Perform project review cost
• Archive project

RANGE
OPEX

• Capital
• Contingencies
• Maintenance
• Customer specific
• Product specific
• Network and Re-engineering

OUTPUT 7

• Process Correspondence

SUB-OUTPUTS

• Identify and analyse need or Receive request/ determine need
• Obtain information
• Compile procedure and guideline
• Obtain approval
• Process information
• Obtain authorization and forward correspondence

RANGE
Documentation:

• Letters
• Faxes
• Forms

Electronic:

• E-mail
• Telephone
• Validation

Evaluation

Core Competencies
FUNCTIONAL KNOWLEDGE

• Computer Software; Financial Management; IT Infrastructure; Project Management; Project risk management; Technical Equipment; Telkom Infrastructure

FUNCTIONAL SKILLS

• Analytical; Budgeting; Interpersonal; Negotiation Techniques; Planning; Problem Solving

ATTITUDES/ LEADERSHIP COMPETENCIES

• Customer Focus; Diligence; Initiative; Integrity; Practical; Reliable

Certifications
Education

• NQF 6: National Diploma/ Advanced Diploma/ Certificate in Finance

Experience

• 3 Years relevant experience

Additional Information
Experience:

• Ex-/ Current Telkom Full Time Bursars and internship candidates will be exempted from the 3 years of experience requirements but must have a minimum of 12 months of relevant experience.

Special Requirements

• Valid Drivers license
• Prepared to travel
• Physical Requirements
• Work under Pressure