Ops Specialist: Financial Intelligence at Telkom

• Be part of a team of finance business intelligence data analysts that solve a variety of Use Cases across Telkom Consumer & SMB and its customers. Primary role of the Junior BI analyst is to employ the evolving BI intelligence tools and frameworks (SQL Server, Microsoft SSIS, SSRA, SSAS, PowerBI, Python etc.) to assist the team to solve the problems that have been uncovered.

Job Responsibilities

Employed Evolving Data Intelligence Tools and Frameworks

• Write processes that solve problems using Stored Procedures
• Programming solutions using languages (SQL, Python etc.)
• Sourcing requirements from the customer
• Testing scenario integrity
• Unit testing solutions
• Implementing solutions at customer
• Work closely with Telkom teams, including network operations, sales, and product management, to provide financial BI reports and automated dashboarding. 
• Support senior analysts in translating financial intelligence into actionable recommendations for leadership. 
• Facilitate communication between finance, IT, and business teams to align financial objectives with Telkom strategies.
• Document user requirements
• Compile Functional Design Specification (If required) for BI solution 
• Ensure financial reports align with Telkom standards
• Monitor compliance with financial policies and practices
• Support audit processes by providing accurate and well-documented financial data for Telkom operations. 
• Complete truth test

RANGE

• Telkom
• New Solutions
• Types of Project scope
• Analyse Telkom-specific financial KPIs such as subscriber growth, device sales profitability, network roaming, and data service revenue.
• Benchmark organizational performance against set targets and goals for the specific BU and Financial year to identify strengths and opportunities.
• Consider all types of Customer Audience to enable clear and easy to read reports to encourage financial literacy

Planned Acquisition

• Scope requirements
• Propose BI enhancements to better capture and analyse data relevant to Telkom CSB.
• Perform risk analysis
• Perform feasibility study on end-to-end solution planning, model development, logical and physical designs, visualisation and solution deployment.
• Design/ specification of information presentation interface
• Develop and support interactive platforms on cloud to enable financial team to collaborate and provide insights on financial performance, including ARPU (Average Revenue Per User), churn, traffic analysis.
• Pro-actively determine measuring points on different processes applying BI insights

RANGE

• Tools and frameworks
• Maintain and update BI systems to ensure accurate and timeous reporting for decision-making. Compile test cases for financial team analysis
• Test solution (modular/ functional and system)
• Apply quality assurance to solution
• Rectify all errors identified

Core Competencies

FUNCTIONAL KNOWLEDGE

• Business Intelligence; Science foundations; Governance frameworks; Telkom Processes & Policies

FUNCTIONAL SKILLS

• Solving difficult problems; Business Intelligence Programming; R&D ability; Microsoft SQL Server (preferable); Big Data (preferable); Communication (written and verbal); Analytical; Teamwork; Task Oriented; Stakeholder Management

ATTITUDES/ LEADERSHIP COMPETENCIES

• Problem solver; Takes initiative; Hard working; Can do attitude; Innovative thinker; Out the box thinking; Works well under pressure

Certifications

• None

Education

NQF 6: National Diploma/ Advanced Diploma/ Certificate

Experience

• 3 Years relevant experience

Additional Information

Qualifications and Experience:

• Degree/ diploma in Computer science, Finance, BCom Admin/ Stats/ OR Actuarial Science student
• Experience in an analytical environment.
• Experience in ICT will be an advantage.

Special Requirements:

• Proficiency in programming language such as SQL, Python.
• Proficiency in visualization software such as PowerBI, Tableau or Qlik.