MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s comprehensive, flexible, open and connected platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropT...
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The Order Management Specialist will be focused on increasing sales productivity and velocity through Dealhub validations, Quoting Enablement, Support and Guidance as the expert for assigned solutions.
As a critical team member, you will work closely with cross functional operational team members and MRI Global Sales Team.
Your primary responsibility will be to review and validate sales quotes, provide hands on support and guidance through Service Requests as well as other means, assist workflows and processes managing opportunities through the QTC cycle.
Facilitating regular solution sessions with Sales Teams is also in the scope of this role.
The ideal candidate has an analytical skill set and demonstrated sales process experience within high-growth software environments.
This is a team contributor position reporting Order Management Manager.
Essential Duties and Responsibilities
Serve as the trusted advisor and provide guidance to solution specific sales team members, supporting sales activity and quoting enablement through the QTC cycle ‘quote to cash’
Manage stakeholders requests, queries and issues utilizing Services Request
Process high volumes of transactions accurately including Quote approval, validation, and quality assurance of submissions
Identify and communicate errors and deficiencies to stakeholders for resolution
Facilitate regular specialist solution sessions
Implement best-practices and standardization of sales processes leveraging efficiency and scalability
Contribute to team metrics by through productivity, accuracy, and continuous process improvement.
Desired Experience
3+ Years Experience in Order Management, Finance or Contract Administration of Enterprise Software
Strong analytical skill set, critical thinking, and problem-solving skills.
Ability to work independently and as part of a team.
Knowledge of Salesforce.com and Excel
Urgency, Accountability, Proactiveness, Diligence, and Responsiveness
Flexibility for quarter end closes and holiday coverage
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