Finally a car insurance company that is on your side! At King Price Insurance you get the same comprehensive insurance cover as everywhere else...just at a super cheap price. And it comes with royal service too. Yes, King Price is set to disrupt the insurance industry in a big way. The reason why we're doing it is a no-brainer really. We got as disgruntled a...
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Providing superior service to internal and external clients. Selling products to retain existing clients and attract new business for the organisation.
Responsibilities:
Dealing with client queries and complaints
Upselling a variety of products to existing clients, on all levels, in a competent, efficient, and professional way
Acting in accordance with the quality standards that are in place and in line with the King Price values
Requirements:
Matric or matric equivalent (essential)
RE5 (essential)
Full FAIS qualification (advantageous)
Previous call centre experience, preferably in client care and/or sales environments (essential)
Relevant experience in short term insurance (advantageous)
Excellent product knowledge
Skills and Attributes:
Live the King Price values
Excellent attention to detail and quality oriented
Strong problem-solving, decision-making and objection handling skills
Deadline and results driven
Ability to cooperate and communicate with all levels of management and clients
Strong people skills and client-oriented
Team player
Show traits of resilience, integrity, ambition and passion
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