Packaging Shift Manager at The Heineken Company

• To manage the packaging line operations, in line with the business goals and objectives, in order to maintain a high efficiency, low cost, good quality and acceptable safety standard operation. To implement company’s manufacturing processes, systems and procedures.

Manage team of team of operators and technicians

Ensure that SHE /ISO/HACCP/Legal/Heineken Procedures and requirements are followed

 Safety

•  Ensure all safety PPE audits, safety alerts, Tool box talks are done on time and in full according to safety Heineken Safety standards Act as a role model for safety behavior and lead by example Address unsafe behavior and situation Ensure awareness to raising safety tags on shift and there is output in terms of tags raised and tags closed on shift Liaise with safety department to timeously close out all investigations and gaps identified through incidents, accidents and near misses on your shift Ensure adherence to stipulate 5s and housekeeping standards by doing daily Audits on Machines Ensure that a reliable safety reporting for DCS and safety pyramid Carry out risk assessment and safety audit in your line(s)
• Manage safety tags on Shift
• Manage Near misses via digital platform 12 rules

 Packaging Quality Management & Control

•  Manage product quality in packaging
•  Ensure that ISO/HACCP/Legal/Heineken Procedures and requirements are followed
•  Monitor and communicate the packaging quality parameters within his/her team on daily basis in DCS
•  Restore basic conditions where there are deviations
•  Ensure all specified quality standards are adhered to on shift and adequate audits happen to ensure adherence
•  Ensure all tools needed for quality control on shift are available through liaising with all available support
• Abide by all hygiene standards

Cost Management

•  Execute deployment of department an line cost according to TPM principle
•  Identify and manage areas of loss on the line through process area monitoring on shift
•  Form focus groups for all high loss areas identified on shift and plans to get back into control
•  ensure all counts are done after every brand change and raw materials are returned after each and every brand change
•  ensure all consumptions are done on time and in full daily
•  Manage overtime
•  Identify focused improvement projects for team members in specific areas
•  Measure losses per process area hourly and have action plans for OO’C

Sap consumptions on time in full

• Management of Packaging process and Execution
•  Clearly communicate daily activities to the staff and correct when necessary
•  Monitor, manage and control daily packaging activities to make output requirements
•  Translate process deviations into corrective and preventative actions and communicate in a timely way to the team
•  Execute TPM improvement activities
•  Plan resources (people, materials, machines) adequately against production plan to ensure desired output by:
• Shift cover is adequate according to standards, raw materials are ordered to the right standard
• All people on training, leave or extended planned leave have planned cover for that period

Maintenance Management

•  Ensure effective use of CILT
•  Regularly checks and coaches team
•  Manage tagging and de-tagging activities
•  Participate in AM audits
•  Ensure all down time activities is properly recorded
•  Ensure 5 WHY is completed on shift for all DT within stipulated standards
•  Ensure prompt adherence of team members to standard escalation procedures
•  Operational resources are planned adequately to maintenance activities
•  Monitor and report machine daily and weekly performance and availability with improvement plans
•  Manage Planned Maintenance activities, especially shutdowns and star-ups in conjunction with central MTCE team and IC Support Exceptional Maintenance Activities
•  Identify opportunities on the shift and the line to drive KPI improvement
•  Ensure effective communication between production and Maintenance department
• Ensure Improvement teams allocated you are managed On time in full

People Management

•  Spend 80% of time on the floor and 20% on administrative tasks
•  Hold daily consistent handover meetings with team Members
•  Ensure continuous handover across shifts and within the team members
•  Coach direct reports on gaps identified
•  Manage attendance and manpower requirements
•  Motivate shift teams to achieve production targets through focused meeting agendas
•  Identify opportunities on the shift and the line to drive KPI improvement
•  Apply Performance Management Practices consistently with direct reports
•  Manage and apply industrial relations, including disciplinary practices
•  Implement training and development initiatives for employees

 Requirement 

• Diploma/Bachelor’s degree in production/packaging/engineering or equivalent
• Signed off internal traineeship
• 5 – 10 years’ experience working in the processing environment
• Peoples management
• Minimum 3 years full time leadership experience
•  Problem solving  and conflict resolution capabilities
• Cost to management in material loses and FTE
• Must be proficient in Microsoft package and SAP