Pallet Controller at RCL Foods

• The Pallet Controller is responsible to effectively manage, oversee and control Siqalo’s inside and outside storage pallets, thereby minimizing pallet costs and holding days and minimize and prevent pallet losses/write offs.

Minimum Requirements    

• At least 3 years of experience in the CHEP Portfolio Training Program.
• Advanced Excel experience required.
• Diploma in Supply Chain Management & Logistics.
• At least 3 years of experience in managing of multiple accounts.
• At least 2 years of experience in reconciliation of customer accounts.

Duties & Responsibilities    
Manage and Support all Siqalo Division Pallet Sites but not limited to:

Site Management and Reconciliations:

• Inspect, consolidate daily movement analysis for all Siqalo Divisions to ensure accountability, transparency and accurate pallet control per site.
• Distribute daily findings on pallet reconciliations to each business unit for action and follow up.
• Ensure accurate and timely flow of pallet associated documents.
• Present Management with consolidated movement reconciliation’s, highlighting any risk movements against any Siqalo Chep accounts.
• Monitor daily pallet risk and escalate to business units for action.
• Ensure all suspended and rejected movements have been addressed, treated correctly per business unit.
• Submit monthly pallet recoveries report to various key players and management.
• Ensure that all business units are completing the pallet documentation properly and are completing the correct documents for each delivery leaving the premises.
• Compile reports on status of pallet pool and Chep.

EMS Management:

• Compile EMS ageing report and distribute to each Business unit for comments and action.
• Investigate movements on the ageing report and provide feedback on actions being taken.
• Approve the Recovery charged Invoices for effective handling and control.
• Compile weekly EMS Report highlighting any risk, possible write off due to closed accounts/stores and distribute to management.
• Ensure accurate and timeously recovery of pallets at various sites.
• Arrange and allocate Transport to Uplift outstanding pallets at various sites.
• Ensure weekly engagements with various Sales personal and EMS sites owing pallets to the Siqalo business Unit.
• Follow-up on Transporters with pallet upliftment and de-hiring of collected EMS Pallets.
• Monitor and Manage Daily EMS movements to prevent aging.
• Ensure accurate pallet recoveries are processed and billed on SAP for aged pallets at EMS Customers and Transporters.
• Monitor the pallet charges against EMS location billed.
• Ensure EMS Management and reported as per procedure.
• Facilitation of Siqalo Boksburg facility Pallet Stock Counts.
• Conduct and execute monthly and weekly physical counts for Siqalo Boksburg site with pallet management team (clerk and pallet supervisor).
• Compile Monthly Inventory Reconciliations and Capture on Chep System.
• Report on findings and Inventory results to Management.
• Oversee daily pallet pool counts for production purposes to avoid standing time of production.

Procedure Formulation:

• Update the Standard Operating Procedure on a yearly basis to ensure information is current and accurate for training of staff.
• Ensure staff adhere to the Standard Operating Procedure at all times.
• Provide Training on the Standard Operating Procedure as and when required POD and Document Control.
• Ensure accurate up to date keeping of all pods and Unscanned image reports on SAP.
• 5 Year record keeping and filing.
• Accurate handling of Transport Invoices with POD’s and pallet documents.
• Queries related to Pod’s are handled accordingly without delay.

Pallet Recovery:

• Ensure pallet recovery charges against customers and transporters are processed on time and in full.
• Control and report on any outstanding recoveries not done for all Siqalo Chep Accounts.
• Ensure movements on Chep are captured correctly and in time.
• Weekly reporting on pallet recovery status.

Chep Account Management:

• Manage data integrity of all Chep accounts.
• Sign of Transfer hire acceptance agreements with Trading Partners.
• Develop and maintain effective relationships with Customers using Chep pallets.
• Ensure effective communication in trends, exceptions and value creation.
• Ensure effective and efficient resolution of queries through consultation with Customers, Departments and Chep as service provider.
• Ensure all staff are trained and up to date with changes.
• Represent Organization in audits/investigations iron Chep pallet processes.
• Perform in selected group as Chep pallet Champion.
• Effectively Manage and source pallets for Boksburg site.
• Prevent pallet Build up on site.
• Report on Pallet Control and implementation of corrective action plans in order to achieve targets.
• Ensure up-skilling of own knowledge on Chep Control.
• Manage and adhere to Company’s Policies and procedures.

People Management:

• Lead subordinates towards meeting strategy and targets through regular communication and utilization of full organizational talent management tool set.
• Conduct performance appraisals and supervise team succession and resource planning.
• Provide and schedule training based on team members development requirements and legislation.
• Coach and Support team members where necessary to achieve objectives.
• Manage the employee relations climate and ensure corrective action is taken where required in line with relevant legislation and company policy.
• Build a high energy team to deliver accurate reporting and a culture corporate governance compliance.
• Manage the activities of the team and ensure internal customer service requirements are met.
• Manage leave and general time management issues in line with organizational deliverables.
• Conduct staff meetings.
• Ensure that staff understand the procedures and sign off the relevant documents.
• Conduct monthly meetings with staff in order to ascertain problems encountered and resolve associated issues.
• Manage staff issues through on-on-one discussions striving to get to the root cause of problems.

Deadline:2nd October,2025