Parts Supervisor at Hyundai Automotive South Africa

Job Description

• The HARP Supervisor supports the HARP Manager in formulating, repositioning, and optimizing the Hyundai Approved Repairer Programme (HARP) resources and functions.
• This role ensures alignment, effective implementation, profitability, and sustainable growth of the panel parts (Crash Parts) business.
• A key focus is driving HASA Panel Parts business growth and streamlining processes across the HARP value chain.

Key Responsibilities

Sales Growth

• Drive organic panel sales through strategy formulation and execution.
• Analyse quotations and sales data, providing weekly and monthly insights with actionable recommendations to increase revenue, improve cost efficiency, or enhance the control environment.

Database Management

• Ensure the HARP database is valid, accurate, and complete.
• Monitor accurate capturing of panel transactions in the DMS, ensuring critical fields are input correctly.
• Actively manage the MBR (Motor Body Repairers) data submission process via Automx.

Data-Driven Opportunities

• Establish KPIs and reporting mechanisms to monitor panel sales performance (financial and non-financial) daily.
• Conduct weekly assessments to improve control environments.
• Implement and monitor productivity and quality standards on a daily, weekly, and monthly basis.
• Support the HARP Manager in achieving panel parts supply rate objectives.

Stakeholder Management

• Maintain a deep understanding of the HARP value chain and remain agile to market developments.
• Conduct stakeholder SWOT analyses and develop actionable plans.
• Build and maintain strong relationships with insurance companies and motor body repairers to unlock additional sales opportunities.

Financial Management, Compliance, and Reporting

• Assist the HARP Manager in meeting financial objectives by forecasting quarterly requirements and preparing annual budgets.
• Prepare weekly management meeting decks and reports for insurance meetings.
• Drive operational strategic initiatives as directed by GMs and Directors.
• Ensure HARP stakeholders’ SLAs are met.
• Effectively manage HARP staff to ensure compliance with all internal SOPs.
• Undertake ad-hoc tasks as required.

Skills & Attributes

• Self-motivated with the ability to work under pressure.
• Strong problem-solving and analytical skills.
• Inclusive leadership style with the ability to lead and inspire a team.
• Detail-oriented and highly organized.
• Ability to work independently.
• Strong administrative and reporting skills.
• Results and deadline driven.
• Strategic and logical thinker with a systems-oriented mindset.
• Customer-centric approach.

Minimum Qualifications / Requirements

• Relevant postgraduate qualification.
• Minimum 8 years of automotive industry experience, with at least 4 years in panel sales and/or insurance (vehicle accident claims/repairs) at a senior or supervisory level.
• Proven experience in interacting with Motor Body Repairers and insurance companies to foster collaboration and unlock value.
• Advanced computer skills, with proficiency in Microsoft Office (Excel, Word, etc.).
• Staff management experience.
• Willingness to travel as required.

Closing Date 27 January 2026