Patient Service Clerk at Busamed

Summary

• Busamed Gateway Private Hospital is looking for suitably qualified customer-orientated person to provide timeous, efficient front-line service to patients and visitors. The position encompasses pre-admission, admission, reception, data capture and switchboard duties, ensuring a friendly stress-free admission process and frontline patient liaison. The job also includes the accurate capturing of patient data

Responsibilities and Duties:

• Accurately capture all relevant patient information pertaining to patient admission ensuring 100% compliance in all admission processes on SAP system
• Assist with pre-admission of patients as necessary
• Identify and report on gaps analysed during the admission process and follow up timeously
• Ensure professionalism, conduct and friendliness at all times when dealing with internal and external customers
• Responsible for the marketing of the department and services offered to admitting doctors and follow up with non-compliance
• Assist with admission internal audits and quality reviews pertaining to department needs
• Assist with adhoc duties as and when instructed by the line manager thus ensuring you promote a harmonious team effort within the department
• Maintain effective relationships with all internal and external customers, and ensure all actions promote customer service excellence
• Ensure processes are in line with the working procedures and policies of Busamed Gateway Private Hospital

Requirements

• Minimum Grade 12 (Matric)
• Diploma In Business Management will be added as an advantage

Work Experience

• At least 2 years work experience in a hospital environment
• Preference will be given to applicants with SAP experience
• Customer-oriented with exceptional interpersonal skills

Knowledge

• Computer literate – must be accurate and pay attention to details
• Proactive, organised and able to multitask and work well under pressure
• Participative and able to work as part of the team
• Professional in appearance
• Flexible

Deadline:4th August,2026