Payroll and Benefits Coordinator at V&A Waterfront

DESCRIPTION

The Payroll and Benefits Coordinator is a pivotal role within the Human Resources department at the V&A Waterfront. The primary objective is to support the Senior Manager: Payroll and Benefits in executing payroll and benefits functions efficiently and accurately. The incumbent is responsible for both monetary and non-monetary-related procedures, including payroll processing, benefits administration, HRIS system management, reporting, auditing administration, stakeholder engagement, and legislative knowledge. The role demands meticulous attention to detail, expertise in HRIS systems, and a thorough understanding of legislative requirements.

• Payroll Processing:

  • Execute accurate and timely processing of monthly payroll in collaboration with the Senior Manager: Payroll and Benefits.
  • Review timesheets, salaries, deductions, and other payroll-related inputs to ensure accuracy and compliance with company policies and regulations.
  • Ensure compliance with all legislative payroll requirements.
  • Address any discrepancies or payroll queries promptly and efficiently.
  • Maintain payroll records and databases, ensuring that employee information, tax withholdings, and benefit elections are accurately recorded and up-to-date.
  • Oversee UI-19 forms for terminated employees.
  • Ensure and maintain confidentiality and best practices.
  • Provide payroll support to the business.

• Benefits Administration:

  • Effectively assist in employee benefits administration, including medical aid, retirement plans, risk benefits, and other perks.
  • Communicate benefit-related information to employees in a clear and timely manner.
  • Assist employees with benefit-related enquiries and concerns, providing necessary support and guidance.

• HRIS System Management and Upkeep:

  • Maintain payroll records and databases (HRIS).
  • Troubleshoot system issues and liaise with IT support or vendors for resolution.
  • Ensure data integrity and confidentiality in the HRIS system.

• Reporting (Legislative in Nature):

  • Generate and analyze reports related to payroll, benefits, and other HR metrics as required by regulatory bodies or internal stakeholders.
  • Ensure compliance with legislative requirements and standards in reporting practices.
  • Provide insights and recommendations based on report findings to enhance payroll and benefits processes.

• Assist Payroll Senior Manager with Auditing Admin:

  • Support the Senior Manager: Payroll and Benefits in conducting internal and external audits related to payroll and benefits.
  • Prepare necessary documentation and reports for audit purposes.
  • Implement corrective actions based on audit findings to improve compliance and efficiency.

• Stakeholder Engagement:

  • Collaborate with various internal stakeholders, including finance, HR, and department managers, to address payroll and benefits-related matters.
  • Act as a point of contact for employees regarding payroll and benefits inquiries, fostering positive relationships and ensuring high levels of satisfaction.
  • Communicate effectively with external providers, such as benefit providers and regulatory bodies, to ensure smooth operations and compliance.

• Legislative Knowledge:

  • Stay abreast of changes in payroll and benefits-related legislation, regulations, and industry best practices.
  • Detailed knowledge of statutory requirements, i.e., PAYE, UIF, SDL, COIDA.
  • Good understanding and working knowledge of the Basic Conditions of Employment Act.
  • Interpret and apply legislative requirements accurately in payroll and benefits processes.
  • Educate relevant stakeholders on legislative updates and implications for the organization.

REQUIREMENTS

The following educational requirements are relevant to this job:

• Preferably a bachelor's degree in Human Resources, Accounting, Business Administration, or a related field.
• National Diploma in a related field.

The following knowledge requirements are relevant to this job:

• Strong understanding of payroll principles, tax regulations, and benefits programs.
• Proficiency in HRIS software and advanced Microsoft Excel skills.
• Excellent attention to detail and organizational skills.
• Effective communication and interpersonal abilities.
• Ability to work under pressure and meet tight deadlines.
• Knowledge of legislative requirements and compliance standards in payroll and benefits administration.

The following skills requirements are relevant to this job:

• Attention to detail.
• Planning and organizing.
• Critical reasoning.
• Diagnostic thinking.
• Integrity and ethical judgment.
• Verbal and written communication skills.
• Numerical reasoning.
• Problem-solving.
• Emotional intelligence.
• Situational judgment.
• Negotiation.
• Learning agility.
• Analytical skills.

The following experience requirements are relevant to this job:

• 4+ years of relevant experience.
• Preferable PaySpace/Sage People 300 experience.