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This job encompasses the effective managing, planning, control and sustainability of Data, Payroll Execution & Customer query management processes. Manage the effective integration of the Payroll, Data processes and query management end-to-end for all payrolls. Ensure that all SLA targets and measures are met. Comply with all Governance requirements. Focus on building strong Business relationships by adding value through optimal customer service. Leads continued success with a change agent mentality. In addition, the position will investigate and close any escalated issues stemming from subordinates and escalate any issues that can’t be resolved to the appropriate position
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