PIER Officer (Public Information, Education and Relations) at City of Johannesburg

Minimum Requirements:

• Matric/Grade 12 or Higher plus a National Diploma in Fire Technology at NQF Level 6;
• 6 years of operational experience in the relevant field, of which 2 years must be inclusive of proven supervisory/managerial experience.
• NFPA 1001 Firefighter 1 & 2;
• NFPA 472 Hazmat Awareness and Operational;
• First Aid Level III
• NFPA 10-35 Fire and Life Safety Educator level 1 & 2;
• Must have a valid Code B license;
• No criminal record.

Primary Function:

• Proactively take responsibility for managing, coordinating, organising and overseeing the delivery of a public information service intended to educate and inform the public regarding fire and life safety education and the functions of EMS, based on the wardbased risk assessment and profiling of the community of the region, using media and relevant communication networks to decrease fatalities and mortalities.

Key Performance Areas:

• Attend to the distribution of Information within the Public Safety Department and accessibility thereof to the public;
• Promote emergency medical management through public information campaigns, education and training, and liaison with communities;
• Manage and control all Basic Emergencies Safety and Fire Education (B.E.S.A.F.E)
• Cameron administration and record-keeping;
• Be on standby to participate in large incidents;
• Create awareness of the extent of services provided by EMS;
• Monitor the progress/results of tasks.

Leading Competencies:

• Ability to relate and work with people;
• Ability to work in teams and individually;
• Intermediate computer literacy in Word, Excel, and PowerPoint;
• Report writing and presentation skills;
• Decision-making skills.

Core Competencies:

• Understanding of approaches, processes, and techniques associated with participatory and collaborative forms of planning;
• Ability to think creatively and synoptically;
• Decision-making skills;
• Basic science of fire behaviour, injury control and a working knowledge of;
• Fundamental fire prevention, first aid, CPR, injury prevention and survival techniques;
• Aligning training with NFPA 1035;
• Collaborative/Teamwork, Values and Integrity, Attention to detail, and quality-focused;
• Customer and Service Delivery Management (Batho Pele) Ethics, Professionalism;
• Impact and Influence according to the City’s protocols, legislation, and standards

Deadline:23rd December,2025