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  • Posted: Mar 18, 2024
    Deadline: Not specified
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    Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a s...
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    PowerBI Developer

    WHAT YOU’LL BE DOING

    As a Power BI Developer will be responsible for designing, developing, and maintaining business intelligence solutions for Foundever™.  It is vital that you have a strong understanding of data analysis and visualisation and you can develop data models that effectively support our business

    KEY RESPONSIBILITIES:

    Data Modelling and Analysis:

    • Design and develop data models that effectively support business requirements.
    • Transform raw data into meaningful insights using Power BI.
    • Ensure accuracy and reliability of data presented in dashboards and reports.

    Visualisation and Reporting:

    • Create interactive dashboards and visually appealing reports using Power BI.
    • Translate complex data insights into clear, actionable information.
    • Collaborate with stakeholders to bridge the gap between technical and non-technical aspects.

    Business Intelligence Services:

    • Leverage Power BI to provide business intelligence services.
    • Surface Power BI reports that collect meaningful business insights.

    ABOUT YOU

    • 2–3 years previous experience in a reporting and data modelling role.
    • You will possess excellent numerical and communication skills with a strong business acumen.

    Power BI Expertise:

    • Proficiency in using Microsoft Power BI for data visualization and reporting.
    • Ability to create interactive dashboards and reports.

    Technical Skills:

    • Excel: Familiarity with Excel for data manipulation and analysis.
    • VBA (Visual Basic for Applications): Experience in writing VBA scripts for Excel automation.
    • C#: Knowledge of C# programming language.
    • SQL: Strong SQL skills for data querying and manipulation.

    Additional Tools and Platforms:

    • Business Objects: Understanding of SAP Business Objects for reporting and analytics.
    • Avaya: Familiarity with Avaya communication systems.
    • NICE: Knowledge of NICE systems for contact centre solutions.

    YOUR PROFILE AND EXPERIENCE

    • Excellent Communication Skills: The ability to clearly and effectively communicate face to face and over the phone.
    • Industry: 2-3 years proven success as a systems developer.
    • Organised: The ability to multi-task and liaise with multiple stakeholders.
    • Adaptability: The ability to handle a wide variety of tasks and stakeholder interactions  adjusting your communication style as necessary.
    • Friendly: The ability to remain positive, friendly and upbeat even during difficult interactions.
    • Advantageous: Previous experience in a fast-paced, high-action business environment.
    • Education: Minimum Grade 12 & Certifications in PowerBI, SQL, or related fields.

    Method of Application

    Interested and qualified? Go to Foundever on jobs.foundever.com to apply

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