Current Jobs at NTT Ltd.

Your day at NTT DATA

• As a Technology Sales Specialist at NTT DATA, you'll be an expert in your field, driven by the opportunity to transform client relationships and deliver impactful solutions. Your daily role will revolve around identifying and pursuing new opportunities, primarily from a selection of existing accounts, and presenting innovative solutions and comprehensive value propositions that meet our clients' unique needs. Partnering closely with the Client Management team and other internal teams, you'll play a pivotal role in landing qualified leads. As a Sales Specialist, you are also responsible for generating your own pipeline and opportunities within your assigned client base.
• Your expertise in multiple domains or solution sets will allow you to address technical challenges during the sales process, ensuring our offerings are always top-notch. You'll spend a substantial amount of your time engaging directly with clients, uncovering their business goals, and crafting solutions that deliver value beyond just products. You'll support the pre-sales process by collaborating with pre-sales architects to design the best solutions and turn these opportunities into successful projects.
• Building and nurturing relationships with clients at various levels will be key to your success. You will prepare and conduct engaging workshops and presentations, establishing strong connections and securing deals that achieve your sales quotas and targets. By keeping up with the competitive landscape and market trends, you will ensure our strategies and solutions stay ahead of the curve.
• You will develop and maintain clear account plans, identifying and acting on new sales opportunities within accounts. Your ability to collaborate with internal teams to track and manage the scope of work and proposals will drive the seamless execution of the sales strategy. Utilizing sales methodologies and tools, you'll continually check in with primary points of contact and ensure stakeholder buy-in throughout the process.

To thrive in this role, you need to have:

• A proven track record of achieving and exceeding sales and financial goals.
• Proficiency in delivering engaging sales presentations and working effectively in a team-selling environment.
• In-depth knowledge of competitors with the ability to apply successful sales strategies.
• Attention to maintaining accurate sales forecasts and close plans.
• Strong business acumen and seasoned sales solution capabilities.
• The ability to build and maintain meaningful customer relationships, including at senior leadership levels.
• A client-centric approach with excellent problem-solving skills to find the best-fit solutions.
• Flexibility to adapt quickly to new missions or urgent deadlines.
• Excellent negotiation abilities to craft mutually beneficial solutions.
• A bachelor’s degree in information technology/systems, Sales, or a related field.
• Industry/Vendor sales certifications required.

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Your day at NTT DATA

• The Principal Product Marketing Specialist is a highly skilled subject matter expert, responsible for introducing new organizational products or services and/or enhanced products or services to the external marketplace.
• The Principal Product Marketing Specialist collaborates with cross functional teams to develop compelling messaging, content, and campaigns that highlight the value of company products and/or services in the market.
• This role ensures that the Sales and GTM functions are informed, trained and enabled to sell the product or service and may at time play a key role in coaching and mentoring less experienced team members to achieve team and individual KPIs.

Key responsibilities:

• Develops specific marketing plans and activities for products and/or product lines to establish, enhances or distinguishes product placement within the competitive arena.
• Contributes to the development and execution of a value proposition and messaging strategy for products in their portfolio.
• Converts the technical positioning of the product into key market messages, positioning collateral and sales tools prior to the launch of a new product.
• Articulates product propositions to clients and internal stakeholders, such as sales and consulting teams.
• Supports market positioning programs and activities that are product related, thereby clearly positioning the company and the product in the market.
• Creates client marketing/reference content such as datasheets, case studies, videos and references.
• Creates product presentation content that communicates the unique selling points, features and benefits of the product or solution.
• Works with internal teams to define and develop the required communication, training and other collateral that will enable the sales force to sell a particular product.
• Defines the content for and ensures the development of client collateral, sales tools, marketing programs, and sales programs.
• Contributes to the development and provision of collateral, training and sales incentives that will encourage our sales partners to promote and sell our product.
• Defines and executes local marketing strategies and programs for specific products as aligned to strategy.
• Influences the development of product go-to-market programs, initiatives and campaigns to drive awareness, interest and demand for the product.
• Tracks and monitors the success of the program on a scorecard or dashboard that reflects the associated metrics.
• Conducts primary market research in the form of competitive, segment and client behavior.
• Conducts marketing reviews to investigate the success of marketing initiatives and programs.

To thrive in this role, you need to have:

• Excellent collaboration and engagement skills to effectively interact effectively with senior level stakeholders.
• Excellent business and commercial acumen.
• Excellent interpersonal skills to drive campaigns, value propositions and marketing messages.
• Excellent coaching and mentoring skills.
• Excellent technical writing skills with a creative flair.
• Strategic thinking ability to be able to think longer term impacts of marketing programs.
• Ability to implement sustainable and practical solutions in the business.
• Ability to present information in a clear, concise manner.
• Excellent analytical ability with strong attention to detail.
• Extended specialist knowledge of product marketing methodologies and best practices.
• Extended knowledge and understanding of all relevant industry standards.
• Excellent written and verbal communications skills.
• Ability to work with and manage many projects within the required deadlines.
• Extended familiarity with product marketing tactics (e.g. integrated marketing campaigns).
• Extended knowledge of web analytics tools (Google Analytics, WebTrends).

Academic qualifications and certifications:

• Bachelor’s degree in business, marketing, communication or relevant field.

Required experience:

• Extended experience in a product marketing role preferably in the high-tech industry.
• Extended experience in launching new high-tech products and communicating benefits.
• Extended demonstrated experience managing complex projects and executing on marketing.
• Extended experience working with ICT solutions.
• Extended project Management experience.
• Extended experience in software or technology B2B product marketing.
• Extended experience launching new technology products or solutions.
• Extended experience in conducting market analysis, developing market messaging, and communicating benefits.

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Your day at NTT DATA

• The Junior Automation Engineer is a developing subject matter expert, responsible for researching, developing, designing, and building automated systems and/or applications that are implemented to perform a variety of tasks reducing the need for human intervention in order to maximize efficiency.
• We are seeking a Junior Automation Engineer with 2-3 years of hands-on experince in Automation.

Key responsibilities:

• Collaborates with internal stakeholders as well as external partners to identify
• Develop, configure and maintain automation scripts and and tools to streamline processes.
• Support Intergration of automation solutions into existing systems and workflows.
• Troubleshoot and resolve automations-related issues promptly
• Participate in testing, validation and documentation of automation processes
• Assist in monitoring automation performance and optimizing for efficiency
• Stay updated with emerging automation technologies and best practices
• Performs any other related task as required.

To thrive in this role, you need to have:

• Proficiency in Linux (administration and scripting).
• Strong knowledge of Python or other scripting languages (e.g., Bash, Java).
• Familiarity with CI/CD tools (Jenkins, GitLab CI/CD, or Azure DevOps).
• Experience using Ansible, N8N, and Metabase.
• Understanding of software development lifecycle (SDLC) and automation frameworks.
• Good problem-solving and analytical skills.
• Ability to work independently and in a team environment.
• Strong communication and documentation skills.

Academic qualifications and certifications:

• Diploma or relevant certification in IT, Automation, or related field (degree advantageous but not required).
• 2·3 years of experience in automation engineering or similar role.
• Exposure to robotics, AI, or machine learning concepts is a plus.

Required experience:

• Experience with version control systems (Git).
• Familiarity with performance testing and automation pipelines.
• Moderate level demonstrated experience with robotics, AI and machine learning.
• Moderate level demonstrated project management experience.
• Familiarity with continuous integration and deployment (CI/CD) concepts and tools such as Jenkins, GitLab CI/CD, or Azure DevOps.
• Understanding of software development lifecycle (SDLC) processes and methodologies.
• Moderate level programming and scripting skills in languages such as Python, Java, or C#.

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Your day at NTT DATA

• As a Collaboration Managed Services Engineer (L2) at NTT DATA, your day revolves around ensuring our clients' Collaboration and Communication systems function smoothly. You'll proactively monitor work queues, identify and investigate issues, and resolve technical incidents to maintain client satisfaction. Your role includes providing second-level support for incidents and requests of medium complexity, with a keen eye on preventing breaches of our service level agreements (SLAs).
• You'll be responsible for capturing all required and relevant information for immediate resolution, communicating with other teams and clients for extended support, and ensuring continuous service by following through on shift handovers. Your ability to plan and execute standard requests and changes with clear identification of risks and mitigation plans will be crucial. You will also support automation initiatives by working with our automation partners to optimize efforts and automate routine tasks.
• Coaching and mentoring will become part of your daily routine as you help the L1 teams enhance their technical and behavioural skills. Establishing effective monitoring setups for client infrastructure, auditing and analysing incident/request tickets, and producing trend reports for automation opportunities are key Responsibilities. You'll also lead initial client escalations and ensure all changes are recorded and approved to maintain compliance and client satisfaction.
• Your role doesn't stop at issue resolution; you'll also be identifying opportunities to optimize work processes and reduce incidents. Whether it's updating existing knowledge articles, creating new ones, or finding ways to automate routine tasks, you'll actively contribute to enhancing service delivery. Your ability to adapt to changing circumstances and keep a positive outlook will be key to your success.

Key Responsibilities:

• Proactively monitors the work queues.
• Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA.
• Updates tickets with resolution tasks performed.
• Identifies, investigates, analyses issues and errors prior to or when they occur, and log all such incidents in a timely manner.
• Captures all required and relevant information for immediate resolution.
• Provides second level support to all incidents, requests and identifies the root cause of incidents and problems.
• Communicates with other teams and clients for extending support.
• Executes changes with clear identification of risks and mitigation plans to be captured into the change record.
• Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift.
• Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management.
• Works with automation teams for effort optimization and automating routine tasks.
• Coaches Service desk and L1 teams for technical and behavioral skills.
• Establishes monitoring for client infrastructure.
• Identifies problems and errors before they impact a client’s service.
• Leads and manages all initial client escalation for operational issues.
• Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items.
• Ensures all changes are carried out with proper change approvals.
• Plans and executes approved maintenance activities.
• Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles.
• Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort.
• Performs any other related task as required.

Knowledge and Attributes:

• Ability to communicate and work across different cultures and social groups.
• Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
• Ability to maintain a positive outlook at work.
• Ability to work well in a pressurized environment.
• Ability to work hard and put in longer hours when it is necessary.
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
• Ability to adapt to changing circumstances.
• Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.

Academic Qualifications and Certifications:

• Diploma, degree, or relevant qualification in IT/Computing (or demonstrated equivalent work experience).
• MS-700/MS-720 or equivalent certification
• Any other M365 Intermediate (Associate) Certification.
• Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role).

Required experience:

• Moderate level of relevant managed services experience.
• Moderate level of knowledge in ticketing tools preferably Service Now.
• Good knowledge of voice, video and other collab modalities.
• Moderate level of experience working with vendors and/or 3rd parties.

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Your day at NTT DATA

• The Senior Information Security Incident Response Analyst leads complex incident investigations and digital forensic analysis for clients across diverse environments. This role focuses on determining root cause and impact, guiding clients through containment and remediation, and clearly communicating technical findings to both technical and executive stakeholders.
• The analyst serves as a senior escalation point, mentors and trains junior responders, and contributes to maturing team processes, workflows, and response capabilities. They collaborate with internal teams and external partners while maintaining strong, professional client engagement throughout each incident.

Key Responsibilities

• Investigates security incidents for clients by performing host, disk, memory, network, cloud, and mobile forensics.
• Conducts detailed artifact analysis across Windows, Linux, and macOS systems and reconstructs event timelines using disk images, memory captures, network data, and cloud logs.
• Guides clients through containment, eradication, and recovery activities, providing clear technical recommendations and communications.
• Acts as a senior escalation point for complex incidents and supports the development and mentoring of junior analysts.
• Participates in an on‑call rotation to support urgent, time‑sensitive incident response needs.
• Completes internal and client project work such as tabletop exercises, IR readiness engagements, environment hardening reviews, and forensic assessments.
• Identifies gaps and weaknesses in client environments and provides recommendations to reduce risk and strengthen posture.
• Produces accurate, concise documentation, including investigation notes, status communications, and final reports.
• Collaborates with global DFIR and cyber defense teams and maintains awareness of current threats, tactics, and forensic methodologies.

Knowledge and Attributes

• Advanced knowledge of digital forensics, including disk and memory image analysis across Windows, Linux, and macOS platforms.
• Strong understanding and experience with network forensics, cloud forensics (Azure, AWS, GCP) and mobile forensics (iOS/Android).
• Ability to communicate complex technical findings clearly to both technical and non‑technical client stakeholders.
• Strong analytical, critical thinking, and problem‑solving abilities during high‑pressure investigations.
• Capable of mentoring junior responders and supporting continuous improvement of DFIR capabilities.

Required Experience

• Significant hands‑on experience in digital forensics and incident response across host, disk, memory, network, cloud, and mobile environments.
• Advanced experience using SIEM, EDR, IDS/IPS, packet analysis utilities, and forensic toolsets in active investigations.
• Advanced ability to analyze network traffic using tools such as Wireshark or tcpdump to distinguish normal and malicious behavior.
• Experience working in cybersecurity consulting, DFIR services, or equivalent technical security roles.

Academic Qualifications and Certifications

• Bachelor’s degree or equivalent in Information Technology, Computer Science, Cybersecurity, or a related discipline (preferred).
• Relevant GIAC or equivalent certifications such as: GSEC – Security Essentials GCIA – Certified Intrusion Analyst GCIH – Certified Incident Handler
• Additional DFIR‑related certifications are considered a plus.

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Job Description

• The WAN Engineer (L1) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating and resolving technical incidents and problems and to restore service to clients by managing incidents to resolution. Their primary objective is to ensure zero missed service level agreement conditions. The WAN Engineer (L1) focuses on first line support for standard and low complexity incidents and service requests.

Key Roles and Responsibilities

• Identify problems and errors prior to or when they occur
• Routinely identify common incidents and opportunities for avoidance as well as general opportunities for incident reduction
• Investigate first line incidents assigned and identify the root cause of incidents and     problems
• Report and escalate issues to 3rd party vendors
• Fulfil approved requests following agreed procedures
• Provide telephonic or chat support to clients when required
• Follow the required handover procedures for shift changes to ensure service continuity
• Report and escalate incidents where necessary
• Ensure the efficient and comprehensive resolutions of incidents and requests
• Proactively identify opportunities for work optimisation
• Update existing knowledge articles or create new ones
• Identify opportunities for work optimisation including opportunities for automation of work, request fulfilment, incident resolution and other general process improvement opportunities.
• Engineer will be part of a shift roster where 24/7 coverage is needed this in tales working night shifts

Knowledge, Skills and Attributes

• Demonstrate excellent attention to detail
• Demonstrate good written and verbal communication skills
• Ability to plan activities well in advance, and considers possible changing circumstances
• Ability to maintain a positive outlook at work
• Ability to work well in a pressurised environment
• Ability to work hard and put in longer hours when it is necessary
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting
• Ability to adapt to changing circumstances
• Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey

Academic Qualifications

• Diploma, degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience)

Experience

•  2–4  year’s work experience
• At least 2 years’ experience in administering and troubleshooting network infrastructure devices

What will make you a good fit for the role?

• Up to date and relevant ITIL certification (Foundation Level)
• CCNA
• CCNP Advantageous
• Cisco IOS
• Wireless Knowledge
• SDWAN experience advantageous.
• Routing
• LAN – WAN
• Experience with Networking

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Your day at NTT DATA

• The Managed Services Server Engineer (L3) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. 
• Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Server Engineer (L3) is able to restore service to clients. 
• The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). 
• The Managed Services Server Engineer (L3) focuses on third-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc.
• This role may also contribute to / support on project work as and when required.

What you'll be doing

Key Responsibilities:

• Proactively monitors the work queues.
• Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA.
• Updates tickets with resolution tasks performed.
• Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner.
• Captures all required and relevant information for immediate resolution.
• Provides third level support to all incidents, requests and identifies the root cause of incidents and problems.
• Communicates with other teams and clients for extending support.
• Executes changes with clear identification of risks and mitigation plans to be captured into the change record.
• Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management.
• Works with automation teams for effort optimization and automating routine tasks.
• Ability to work across various other resolver groups (internal and external).
• Identifies problems and errors before they impact a client’s service.
• Leads and manages all initial client escalation for operational issues.
• Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items.
• Ensures all changes are carried out with proper change approvals.
• Plans and executes approved maintenance activities.
• Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles.
• May also contribute to / support on project work as and when required.
• May work on implementing and delivering Disaster Recovery functions and tests.

Knowledge and Attributes:

• Ability to communicate and work across different cultures and social groups.
• Ability to plan activities and projects well in advance and takes into account possible changing circumstances.
• Ability to maintain a positive outlook at work.
• Ability to work well in a pressurized environment.
• Ability to work hard and put in longer hours when it is necessary.
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
• Ability to adapt to changing circumstances.
• Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).
• Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role).
• Relevant certifications include (but not limited to) –
• VMware Certified Professional: Data Centre Virtualization
• Veeam Certified Engineer
• Microsoft Certified: Azure Administrator Associate
• MCSE

Required Experience:

• 5 years+ experience in server enterprise environment.
• IBM Spectrum Protect (Tivoli) Advantageous
• HPE and Dell Server hardware – Certifications Advantageous
• Advanced level experience to operate and maintain windows server environment.
• Moderate level knowledge in ticketing tools.
• Moderate level working knowledge of ITIL processes.
• Moderate level experience working with vendors and/or 3rd parties.
• Advanced level experience with SCCM.
• Advanced level experience with VMware Aria / VROPS.
• Advanced level experience troubleshooting and event management.

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Your day at NTT DATA

• The Manager, Internal Audit is a management role responsible for leading and executing risk‑based internal audits, with a specific and material focus on data centre environments and operations. The role provides advice and oversight on the coordination of audit activities to support the execution of the approved audit plan, monitors compliance, prepares and presents audit findings, and makes practical, value‑adding recommendations.
• This role furthermore provides assurance of compliance to statutory/regulatory requirements and policies and procedures and provides direction and manages the execute of the Internal Audit activity for their assigned objectives.
• This people management role drives collaboration and an innovative team culture across their teams, focused on achieving operational excellence.

Key responsibilities:

• Determines and plans the scope and objective of an internal audit and relevant methods and process to be applied.
• Manages and ensures reporting with the external auditors and ensure awareness of the workings in the audit and the areas of concern.
• Remains current with auditing best practice and legislation to advise on the analysis and review of a variety of areas in the business depending on the scope identified in the audit plan.
• Oversees the work of a team of auditors to ensure accuracy of process implementation and findings.
• Ensures the preparation of a final audit report for submission and distribution to the various stakeholders and ensure that the adequacy and effectiveness of stakeholder action plans are assessed, and implementation is monitored and reported in writing.
• Contributes to the review of the outcome of the audit process in terms of its objectives, quality, completeness and feedback.
• Ensures the communication and presentation of this information to the auditing committee and senior management, reporting on the policies adopted for auditing, and the programs and activities of the Auditing team.
• Ensures effective coordination and engagement with other assurance providers.
• Assists the senior managers with portfolio related priorities.

To thrive in this role, you need to have:

• Excellent management abilities to inspire and motivate team to perform well.
• Specialist auditing knowledge and are process driven individuals who have excellent interpersonal skills.
• Display impeccable attention to detail.
• Display excellent analyzing and problem-solving ability.
• Specialist internal auditing knowledge, with a demonstrated ability to audit complex operational and technology‑enabled environments.
• Solid understanding of data centre operations, infrastructure services, and the risks inherent in highly available, mission‑critical environments.
• Good knowledge and understanding of IT industry environment and business needs, combined with strong understanding of business process.
• Ability to provide continuous performance feedback and encourage growth and development of employees.
• Excellent written and oral communication skills, with the proven ability to present and explain complex information and suggest process improvements to diverse audiences.
• Ability to effectively establish and maintain working relationships with peers, senior leadership and all levels of the organization, with a positive and professional image.
• Ability to work successfully in a matrix/global organization.
• Excellent planning and organizational skills.
• Broad understanding of project management principles.
• Ability to thrive under pressure, function and deliver effectively in a fast-paced environment.

Academic qualifications and certifications:

• Bachelor's or equivalent degree or equivalent in Information Systems, Engineering, Accounting, Finance, or related field.
• CISA or equivalent technology‑focused certification (strongly preferred)
• Certification - Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or related designation.

Required experience:

• Advanced internal audit management experience, including leading audits in complex operational environments such as data centres, infrastructure services, or large‑scale IT operations, and managing people and processes to achieve corporate, regulatory, and divisional objectives.
• Advanced experience with and understanding of the deliverables of a regulatory and financial audit function.
• Advanced experience as an agent of change, with a successful record of implementing risk and compliance audits.
• Advanced demonstrated experience management audit projects and teams.