Preventative Fraud Modelling and Client Engagement Head at RMB - Rand Merchant Bank

Job Description

• Hello Future Business Architect Lead,
• RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.
• United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart.
• Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2025, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.
• In this role, uou will need to partner with the organisation’s Fraud Risk Management, Chief Digital and Analytics Officer and other reams to develop and implement robust client fraud prevention and detection solutions (including but not limited to behavioural propensity models) tailored to the organisations’ client needs.

Are You Someone Who Can:

• Analyse fraud trends and risks impacting the organisation and its clients with the aim to implement preventative solutions both in conjunction with key clients and, generally with regard to pre-emptive action.
• Drive Proof of Concepts for clients, working closely with the clients, Sales, Support, and Relationship teams to develop fraud solutions that meet their specific needs.
• Collaborate with the organisation’s clients’ risk / treasury and/or finance departments to conduct Enterprise-Wide fraud risk assessments at client level. 
• Develop innovative bespoke client solutions aimed at identifying, assessing, and mitigating occupational fraud (internal fraud).
• Cultivate and manage objective working relationships with various law enforcement agencies, experts, and counterparts in the banking industry.
• Lead the participation in and contribute to specialist practice forums to share information and insights on internal and external fraud that impacts corporate clients.
• Drive continuous harvesting of insights from client fraud loss events and build fraud intelligence that informs client fraud models and solutions.
• Track and analyse current and emerging fraud trends to enhance client fraud models and solutions and create and drive continuous client fraud awareness. 
• Equip the organisation’s clients with the appropriate anti-fraud tools and develop and deliver effective training and support.
• Forge and maintain strong relationships with key clients, serving as the primary fraud prevention expert.
• Provide regular updates to clients on current and emerging fraud risks, trends, and preventive solutions.
• Offer personalised consultations to help clients understand their fraud vulnerabilities and develop tailored strategies and solutions to safeguard their operations.
• Host workshops, webinars, and training sessions for corporate clients on fraud awareness and risk mitigation.
• Act as a trusted advisor to clients, offering strategic advice and support on fraud-related matters.
• Collaborate with clients to develop and implement fraud prevention strategies that align with their business objectives.
• Lead, mentor, and develop a small team of specialist fraud and data analysts.
• Collaborate with sales, product, relationship, and client support teams to develop and deliver robust client fraud solutions.
• Ensure client fraud models and solutions are aligned with their expectations.
• Foster a culture of continuous innovation and improvement within the client environments.
• Provide guidance and support to clients' fraud functions to help develop their skills and expertise in Fraud Prevention and Detection.
• Prepare and deliver regular reports on fraud metrics, incidents, and strategic initiatives to senior management and customers.
• Continuously assess and refund fraud strategies and models based on client feedback, market developments, and emerging fraud patterns.
• Stay abreast of industry best practices, regulatory changes, and evolving fraud tactics to proactively adjust client fraud models and fraud management strategies.
• Monitor and evaluate the effectiveness of fraud prevention and detection measures, making recommendations for improvements as needed.

You Will Be An Ideal Candidate If You:

• have a Bachelor of Commerce in Risk Management
• have 9 to 11 years' experience within Fraud Risk

You Will Have Access To:

• Opportunities to network and collaborate
• Challenging Work
• Opportunities to innovate