Principal Specialist Risk Centre of Excellence Manager at Vodafone Global Enterprise

Role Purpose/Business Unit:

With Vodacom Financial and Digital Lifestyle Services (VFDS) commitment to pushing the boundaries in Fintech innovation, we are looking for the highest caliber individuals to help drive our Governance, Risk and Compliance initiatives. This role will manage the Risk Centre of Excellence in the VFDS business and will be responsible for:

• Development, maintenance and implementation of the risk management framework, policies, standards, key risk indicator dashboards, guidelines and toolkits that supports and aligns to the organisation risk strategy and appetite.
• Development of models and templates to create customer/product risk profiles and enable proactive and focussed risk management initiatives. 
• Risk management knowledge sharing between the Governance, Risk and Compliance function and key Vodacom Financial Services stakeholders to enhance and maintain a risk focused culture.
• Liaising with other Vodacom Group and Vodafone departments and Subject Matter Experts (SME) to ensure risks are identified and mitigation controls are implemented.
• Research in the field of risk management to maintain expert knowledge of industry best practice locally and across other fintech markets. 

Your responsibilities will include:

• Develop and maintain the Vodacom Financial Services risk management framework, policies, standards and guidelines as well as facilitate knowledge transfer within Vodacom Financial Services.
• Develop customized risk models and toolkits to proactively identify risk and enable proactive risk management at a business unit level and aggregate this to a VFDS business level. 
• Engage with the internal business, analytics and data science teams to develop and enhance reports and triggers that identify and reduce risk exposure including fraud and financial crime.
• Ensure that risks, controls and vulnerabilities are clearly recorded, mitigated and communicated to the Vodacom Financial Services Executive Commitee.
• To proactively develop and improve internal procedures and reports linked to financial crime, fraud, AML and compliance risk across multiple platforms including e-commerce, digital payments, e-wallets and other digital products and services. 
• To keep abreast with financial services industry best practise and implement (where applicable) to remain relevant and on par with competitors. 
• To be results driven, work under pressure, with a high degree of versatility, independence, focus and accuracy. 

The Ideal Candidate for this role will have:

Must have technical / professional qualifications: 

• A degree or equivalent qualification in an analytical or commercial discipline or risk management.
• Additional professional relevant certification will be an advantage. 

Core competencies, knowledge, and experience: 

• Minimum of 8 years’ business experience of which 5 years needs to be within a risk management environment in a financial services/fintech company (essential). 
• Have in-depth knowledge of risk management processes within financial services/fintech as it relates to e-commerce, online payments and digital wallets (essential) 
• Managing of key stakeholder and reporting to various stakeholders include Executive Committee, Audit and Board members. (essential)
• Exposure to risk modelling, payments, and financial settlement and reconciliation procedures (essential)
• Exposure to broader compliance and legal knowledge is an advantage.