ACI Worldwide, the Universal Payments (UP) company,powers electronic payments for more than 5,100 organizations around the world. More than 1,000 of the largest financial institutions and intermediaries as well as thousands of leading merchants globally rely on ACI to execute $14 trillion each day in payments. In addition, thousands of organizations utilize ...
The purpose of the role is to ensure new and existing ACI customers receive a first class delivery service in accordance with customer expectations and contractual agreements. Primarily responsible for the identification/development of solutions for customers using company products, outsourced solutions and/or proprietary tools/techniques implemented by others. Defines customer needs and develops a plan and proposal for delivery of the project. Viewed by customers as a consultant. Performance is typically evaluated based on utilization, (i.e., billable hours).
Responsibilities:
One of the highest level individual contributors, analyzes client’s business needs, integrates client’s business strategies and recommends appropriate information technology solutions utilizing ACI’s methodologies. Conducts analysis of corporate objectives, critical success factors, business functions and processes. Plans, integrates and manages the implementation of new technology.
As one of the highest level technical experts, performs a variety of duties involved with supporting large, strategic and/or multiple projects.
Significantly supports the regional/product’s business development and sales support efforts for a particular territory, industry or account.
Has superior technical and comprehensive knowledge and understanding of product set and business knowledge. Assists the customer with their implementation efforts as necessary to ensure successful product adoption.
Anticipates the implications and consequences of risks or business situations and take appropriate action to prepare for possible mitigation actions and or contingencies. Has the ability to identify information needed to clarify a risk or business situation, seeking that information from appropriate sources and use skillful questioning to draw out the information.
Acts as a mentor, coach or trainer to consultants by sharing business expertise.
Perform other duties as assigned.
Understand and Adhere to all Corporate Policies to include but not limited to ACI Code of Ethics and Global Information Security.
Qualifications
Minimum requirements:
Bachelor’s degree in Computer Science, Information Systems/Management, Business, Accounting or Finance or equivalent experience is required.
10 years relevant experience.
Base 24 EPS experience required.
Must have the ability to work with clients.
Following experience will be to the candidates advantage:
Practical experience in C and C++ development ( Post College), 4 Years. Database knowledge ( Oracle/ DB2/PostGress).
Detailed Unix (Linux/IBM AIX / SUN Solaris.) Knowledge.
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